[Question](11-03-2025) New Helpdesk Text / Link (URL) in client area to open in new window

[ManagedCloud-Hosting]

Hello everyone...

We need to add our Helpdesk link (URL) for our Support Software System (Vision Helpdesk) in client area of Blesta. When client clicks the link our helpdesk site opens in new window. 

Please help, thank you!!
 

[Paul]

I don't believe there's currently a way to add a target to the navigation links, at least not through the Navigation Editor. It might be possible with some custom javascript code. Per AI, something like this MIGHT work.

 

<script>
document.addEventListener('DOMContentLoaded', function() {
    // Target the specific link by its href
    var link = document.querySelector('a[href="/admin/plugin/support_manager/admin_main/"]');
    
    if (link) {
        link.addEventListener('click', function(event) {
            // Prevent the default behavior (e.g., dropdown toggle or navigation)
            event.preventDefault();
            
            // Open the link in a new window
            window.open(this.href, '_blank');
        });
    }
});
</script>

Replace "/admin/plugin/support_manager/admin_main/" with the Link URL, this example uses the support manager link in Blesta.