Moved Directory Now Licence Not Valid

[tenaki]

The license is not valid for the installed location.

 

I thought the licence would be attached to the domain but thinking about it further I suppose it needs to be on the directory it was installed on

 

Question is can I change via a file or do I have to get a new one issued?

[Daniel B]

you can reissue your license from the Blesta account page (at blesta.com) or from your reseller if you purchased it via a reseller.

[Michael]

Your license is licensed to: IP Address, Domain and folder location. But you can do what Daniel said if you can, if you can't see the option then I recommend you contact your provider.

[tenaki]

Purchased through a reseller I won't have to reinstal will I?

[Michael]

Purchased through a reseller I won't have to reinstal will I?

 

Nope just a re-issue (or if you can't contact them to do it for you) and then just log in. It will then call home and save the new locations and you can then log in as normal.

[Paul]

Purchased through a reseller I won't have to reinstal will I?

 

No need to re-install, just contact the reseller and ask them to "re-issue" the license. It's a box they check in our system that allows the license to be installed/activated in a new location. PM me your license key if you want me to look it up, I *might* be able to do it for you.

[tenaki]

Thank you Paul. All sorted now though