Namesilo Domain Transfer Error: 'This Domain Cannot Be Transferred at This Time' Even When Domains Are Unlocked or Locked

[HOSTCAY]

After upgrading to version 5.11 and using Namesilo for domain transfers, a bug occurs when transferring a domain that is unlocked by the previous provider. The transfer gets stuck in the "Pending" status on Blesta's side, and if notifications are enabled, an error email is sent. The error message displayed is: "This domain cannot be transferred at this time."

This error typically occurs when a domain is locked by the previous provider, but now it appears even for domains that are unlocked. Despite the transfer being successfully processed on the Namesilo side, the domain remains stuck in the "Pending" status. The transfer proceeds and completes on Namesilo, but Blesta does not update the status correctly.

When attempting to manually activate the domain, the same error ("This domain cannot be transferred at this time") appears. The workaround is to edit the service, untick the "Use Module" option, and then activate it manually while the transfer is still in progress.

This issue seems to stem from an API response error from Blesta, even though Namesilo successfully processes the transfer. It's an odd bug that causes the transfer to be incorrectly flagged as incomplete.

I am getting this bug on 3 separate Blesta installs for all incoming domain transfers. 

Edited Wednesday at 09:11 PM by HOSTCAY
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[HOSTCAY]

Update: Added Pictures