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Installing Netim Module Goes To Blank Page


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I am trying to install the Netim module to an addon company and the page just goes blank and does not get installed.

I currently have the module installed on the primary company.

Does anyone have any thoughts on how to resolve?

3 answers to this question

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Posted
4 hours ago, bins said:

I am trying to install the Netim module to an addon company and the page just goes blank and does not get installed.

I currently have the module installed on the primary company.

Does anyone have any thoughts on how to resolve?

A blank page almost always indicates an error that would be written to your ../logs_blesta/ logs, did you check the logs for any errors as a result of installing? I believe Netim is a 3rd party registrar module, you may need to reach out to them, depending on the error. Modules generally don't need to worry about multi-company (plugins do), but there may be some issue with the module.

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Posted

I’ve also had this issue with Netim when using addon company. You can ask Aleksa via the discord chat to help you as he resolved it for me. If I remember correctly it was due to the module using the same MySQL tables as the main company or something along those lines (Something really simple).

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Posted

The error is:

[2025-02-27T18:05:37.749399+00:00] general.ERROR: PDOException: SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'netim_async' already exists in

/public_html/vendors/minphp/db/src/PdoConnection.php:196 Stack trace: #0

/public_html/vendors/minphp/db/src/PdoConnection.php(196): PDOStatement->execute() #1

/public_html/vendors/minphp/record/src/Record.php(205): Minphp\Db\PdoConnection->query() #2

/public_html/components/modules/netim/lib/Database.php(14): Minphp\Record\Record->create() #3

/public_html/components/modules/netim/netim.php(48): Netim\Database\createAsyncDb() #4

public_html/app/models/module_manager.php(360): Netim->install() #5 /public_html/app/controllers/admin_company_modules.php(139): ModuleManager->add() #6 /public_html/vendors/minphp/bridge/src/Lib/Dispatcher.php(142): AdminCompanyModules->install() #7

public_html/index.php(21): Dispatcher::dispatch() #8 {main}  
 

Aleksa has offered a solution (missing word in the code) that I need to try!

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