Download Whm Records Into Blesta

[stanusj]

I accidentally deleted files on our server, and the backup by site5 just happened to be corrupted too.

 

I have now reinstalled Blesta, but the database is gone.

 

Is there a way to download existing records from WHM into the new Blesta database?

[domaingood]

Did you have cpanel backups?

 

Please open support ticket to site5.If they have backup then they restore for you. 

[Michael]

As DomainGood said, there's no way to restore a database without a copy of the database.

[Blesta Addons]

As DomainGood said, there's no way to restore a database without a copy of the database.

i think the OP ask a imported for cpanel/whm account .

[Michael]

i think the OP ask a imported for cpanel/whm account .

 

Woops and then it's a no anyway lol

[stanusj]

Thank you all for the quick response. I sure wished for another answer, but such is life.

[Michael]

Thank you all for the quick response. I sure wished for another answer, but such is life.

 

The thing is, trying to do that, which services goes to which customer, or how can it get the details to create a client?

[flangefrog]

I accidentally deleted files on our server, and the backup by site5 just happened to be corrupted too.

 

I have now reinstalled Blesta, but the database is gone.

 

Is there a way to download existing records from WHM into the new Blesta database?

 

You said you deleted the files, did you delete the database as well? Reinstalling Blesta shouldn't overwrite the database.

[Michael]

You said you deleted the files, did you delete the database as well? Reinstalling Blesta shouldn't overwrite the database.

 

I think he accidently deleted all the cPanel files too which broke the account.

[stanusj]

I did (the shame), delete all files when deleting a temp FTP account (which had root access, note to self, never do that again). Just for me, our backup files that Site5 does daily just had to be corrupted (which they amazingly fixed after a month).

 

In the meantime, I installed the latest version of Blesta to continue operations, and the amazing team at Site5 has fully restored the old Blesta version (2.5.4) allowing us to export the database.

 

I tried running a import to the latest version of blesta 3.2.2 but had the following error message

 

SQLSTATE[HY093]: Invalid parameter number: number of bound variables does not match number of tokens

 

Question: should I start a new thread, or just continue here?

[Michael]

I did (the shame), delete all files when deleting a temp FTP account (which had root access, note to self, never do that again). Just for me, our backup files that Site5 does daily just had to be corrupted (which they amazingly fixed after a month).

 

In the meantime, I installed the latest version of Blesta to continue operations, and the amazing team at Site5 has fully restored the old Blesta version (2.5.4) allowing us to export the database.

 

I tried running a import to the latest version of blesta 3.2.2 but had the following error message

 

SQLSTATE[HY093]: Invalid parameter number: number of bound variables does not match number of tokens

 

Question: should I start a new thread, or just continue here?

 

I'll pass this on to Paul for you.

[stanusj]

Thanks!

[Paul]

Did you follow the migration guide exactly from here? http://docs.blesta.com/display/user/Migrating+to+Blesta

 

The error seems to indicate that some data may be missing that is expected. Enable error reporting in your v3 /config/blesta.php config file before trying a new import. Also, restore your database from after you did a fresh v3 install, or install again. v3 must have a fresh database before attempting an import.

 

To enable error reporting, edit /config/blesta.php and change

 

Configure::errorReporting(0);

 

to

 

Configure::errorReporting(-1);

 

Then run the import again. If you get an error, there will probably be more in there, include it here.