sanetcy Posted September 26, 2014 Report Posted September 26, 2014 There are two cases that we need to issue a credit invoice to customer. One to cancel a previously been issued invoice and the other just to create a credit note. A credit should be the same as the invoice including quantity, unit cost, tax option. The only difference is that it counts negative on customer balance. Lets say we have charged the customer for 1 Year Domain name and 1 Year web hosting. We have already sent the invoice to customer and already sent the invoice to the TAX Authority. For legal purposes we cannot cancel that invoice unless we issue a credit with the same data and also the VAT. A payment or an in-house credit is not correct because we need to claim the VAT back. The ideal would be to press a button and marked the invoice as revered and automatically issue the credit invoice with the same data as the invoice. This would be one option. The other option is to create a completely new invoice. Normally you need to credit part of or all the invoice. See attached a sample screenshot for the Credit Quote
Michael Posted September 26, 2014 Report Posted September 26, 2014 Not sure about this sorry, you can just make a "Record payment" type, they get a email and it's recorded on the system. If it's not being applied to a invoice it goes as credit. Quote
sanetcy Posted September 26, 2014 Author Report Posted September 26, 2014 In EU countries if you want to cancel an invoice you must create a credit and include a vat amount also. The credit should be sent to TAX authority as invoices are sent. "Record Payment" does not include a tax and will not appear in the tax liability report which is very important. You can check here for example why do we need the credit invoice. http://www.revenue.ie/en/tax/vat/guide/credit-notes.html#section1 Quote
Michael Posted September 26, 2014 Report Posted September 26, 2014 Well why not edit the invoice to put a - number and it will close or do that and void it. Or use Pro-Formla invoices and if they aren't paid it's done. Quote
flangefrog Posted September 26, 2014 Report Posted September 26, 2014 See these two threads: http://www.blesta.com/forums/index.php?/topic/2186-credit-note/ http://www.blesta.com/forums/index.php?/topic/2028-credit-notes-and-accrual-accounting-reporting/ Mike, the credit note is basically a negative invoice, but it does need to say "Credit Note" not "Tax Invoice" (will be a bit different in other countries). Positive values are also easier to understand. Quote
Michael Posted September 26, 2014 Report Posted September 26, 2014 See these two threads: http://www.blesta.com/forums/index.php?/topic/2186-credit-note/ http://www.blesta.com/forums/index.php?/topic/2028-credit-notes-and-accrual-accounting-reporting/ Mike, the credit note is basically a negative invoice, but it does need to say "Credit Note" not "Tax Invoice" (will be a bit different in other countries). Positive values are also easier to understand. Meh Limited companies sound complicated more with the silly things you guys have to do, dreading becoming one. Quote
sanetcy Posted September 26, 2014 Author Report Posted September 26, 2014 Actually this topic http://www.blesta.com/forums/index.php?/topic/2028-credit-notes-and-accrual-accounting-reporting/ is what we are looking for but we need something officially supported by blesta and included in the original application not some 3rd party modifications. As flangefrog said you have to be able to print it and saying that it is a credit note and not an invoice. Quote
Max Posted September 26, 2014 Report Posted September 26, 2014 Or use Pro-Forma invoices and if they aren't paid it's done. There are also other reasons than non-payment for which you need to be able to write out credit notes, and pro-forma does not help with those. E.g. when a customer returns goods to your store, or for any other reason that warrants a refund. === the credit note is basically a negative invoice, but it does need to say "Credit Note" not "Tax Invoice" (will be a bit different in other countries) Here you do are allowed to use the regular "tax invoice" template, and maintain the normal invoice numbering. Only need to put negative quantities and negative total on the invoice, and add a note saying it is a credit note, correcting invoice # 123 dated $date. Problem is that Blesta doesn't accept negative quantities by default though (got rid of that verification rule in my patch, along with adding a "void and create credit note" button). Michael 1 Quote
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