Class 'ordercontroller' Not Found On Line 11 Order_Form_Controller.php

[theprincy]

I'm testing blesta, when I go in the order management i get this error 

Class 'OrderController' not found on line 11 in /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_form_controller.php

I have tried to re-upload and unzip all files to the server but nothing has changed.

24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.php

i have tried whit chmod 777 but nothing has changed .

 

thi is server versione

Debian 7
PHP 5.4.4-14+deb7u12 (cli) (built: Jun 30 2014 13:15:11)
Copyright © 1997-2012 The PHP Group
Zend Engine v2.4.0, Copyright © 1998-2012 Zend Technologies
    with XCache v2.0.0, Copyright © 2005-2012, by mOo
    with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd.
 

[flangefrog]

Is your root web directory set correctly and is it an absolute URL?

Is the order plugin upgraded under settings > plugins?

Does the file /plugins/order/order_controller.php exist?

[theprincy]

Is your root web directory set correctly and is it an absolute URL?

Is the order plugin upgraded under settings > plugins?

Does the file /plugins/order/order_controller.php exist?

1) yes

2) yes

3) yes , 24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.php

[Blesta Addons]

you should see the file

/var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_controller.php if exist not /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_form_controller.php

[theprincy]

error

4 -rw-r--r-- 1 vu2049 vu2049 822 set  7 07:06 plugins/order/order_controller.php
 

[theprincy]

nothing ? it is impossible to evaluate it with this error ...

[Blesta Addons]

can you disable Xcache ?

[AshleyUk]

Sorry to bring up an old thread (thought better to reply to this than open a whole new thread), I had this issue today after installing xcache, for now I've added a user.ini file in blesta root to disable xcache within the Blesta folder, I suppose this is probably a good idea for a dynamic software like Blesta.

 

However is this a know bug/issue as could be something that causes issues for other users.

[Tyson]

Do you receive this error when using Blesta v3.4.0?

[AshleyUk]

Do you receive this error when using Blesta v3.4.0?

 

Hello Tyson,

 

Yes I am running 3.4.0 the latest version, I noticed it effected anything Support Tab related, exactly the same error just the Support Tab URL.

 

For example the error started with : "Class 'SupportManagerController' not found"

 

Only way around it was disabling xcache for the whole Blesta folder.

 

,Ashley

[ariq01]

Hello Tyson,

 

Yes I am running 3.4.0 the latest version, I noticed it effected anything Support Tab related, exactly the same error just the Support Tab URL.

 

For example the error started with : "Class 'SupportManagerController' not found"

 

Only way around it was disabling xcache for the whole Blesta folder.

 

,Ashley

 

Hello, how to disable xcache on blesta folder?

i gotta this problem too http://i.imgur.com/WnZNRSO.png

[Michael]

Hello, how to disable xcache on blesta folder?

i gotta this problem too http://i.imgur.com/WnZNRSO.png

 

I found this on Google:

 

If you run php 5.3.x and want to exclude a folder from xcache you can create a .user.ini and add: xcache.cacher=0

 

Source: http://xcache.lighttpd.net/ticket/44#comment:10

[serge]

Still now mostly on my dev server not having xcache but my aspiring production server do have it & blesta working without issue.

 

here my server config:

------------------------

root@bill:~# lsb_release -a
No LSB modules are available.
Distributor ID:    Debian
Description:    Debian GNU/Linux 7.8 (wheezy)
Release:    7.8
Codename:    wheezy

-----------------------------------------

root@bill:~# php -v
PHP 5.4.36-1~dotdeb.1 (cli) (built: Dec 19 2014 23:01:37)
Copyright © 1997-2014 The PHP Group
Zend Engine v2.4.0, Copyright © 1998-2014 Zend Technologies
    with XCache v3.2.0, Copyright © 2005-2014, by mOo
    with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd.
    with XCache Cacher v3.2.0, Copyright © 2005-2014, by mOo
root@bill:~#

 

------------------------

 

From my install note about more than 1 year ago, I saw, it's needed last debian version, and from my test, xcache was not working with an older OS version.

 

I also saw your xcache version is very older than me, that could be the first thing to try: update xcache

 

try also upgrade the distro

 

Maybe try also with more recent php version, see from dotdeb repo , it's in my opinion the best place for that

[ariq01]

I found this on Google:

 

Source: http://xcache.lighttpd.net/ticket/44#comment:10

 

hi... where i can create user.ini with xcache.cacher=0 ?

i'm just a cpanel user (reseller) on hosting provider. i'm not a root user

[serge]

I'm afraid you can not

 

xcache require you be root for install it as well as for configure it or remove it:

 

http://stackoverflow.com/questions/14603572/installing-xcache-on-a-shared-hosting-account

[ariq01]

I'm afraid you can not

 

xcache require you be root for install it as well as for configure it or remove it:

 

http://stackoverflow.com/questions/14603572/installing-xcache-on-a-shared-hosting-account

 

Ah that's hurts..

How can i use feature of

• Tickets
• /
• Departments
• /
• Responses
• /
• Staff
• /
• Knowledge Base

While i'm still see the error (http://i.imgur.com/WnZNRSO.png) :'(

[serge]

you could tell to your hosting company or consider changing?

[ariq01]

you could tell to your hosting company or consider changing?

i'll try to contact them.

i hope they can understand of my question about blesta :/

 

thanks btw

[Michael]

It's weird that a host uses xCache, the only stuff hosts use that I know of is LiteSpeed or Nginx proxy.

[ariq01]

Did any one experience wit this?

please reply.

I need the knowledgebase, ticket and support manager working as soon as possible. When i asked the host. he said no issues found on the server side.

[serge]

if previous blesta users had same issue as you by using xcache, and solved it by disabling xcache.

 

that could mean you have 2 choices:

 

your hosting provider disable xcache or you change provider