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Add Funds without product


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We wish to enable customers to add funds to their account without a products however the add funds button is there bu not gateway appears. I assume becuase an invoice is not generated.

 

How can we enable customers to add funds via our CC gateway. ???

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On 12/23/2024 at 4:13 PM, cloudpro said:

We wish to enable customers to add funds to their account without a products however the add funds button is there bu not gateway appears. I assume becuase an invoice is not generated.

 

How can we enable customers to add funds via our CC gateway. ???

It has nothing to do with invoices. Check the client's currency. Also check that the same currency is enabled for the gateway. Settings > Payment Gateways: Manage for the gateway. If the currency is not enabled then it will not work for the currency.

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