Photo's For Staff And Clients

[JadonM]

Hello,

 

There is no obvious way for a client or staff to change the image and so everyone has the Gravatar image. It's pretty annoying, and as I say, there is no obvious way for staff or clients to change this so I wonder if we have to install a module or if its simply not possible?

 

If its not possible, is there any way to disable images showing up in the first place?

 

Thanks

[Blesta Addons]

you are talking about the support plugin ?

you can disable it by deleting the line in plugins\support_manager\views\default\client_tickets_reply.pdt

 

<img src="//www.gravatar.com/avatar/<?php echo md5(strtolower(trim($this->Html->_($reply->email, true))));?>?s=250" class="img-thumbnail img-responsive" />

EDIT :

i forget to mention the admin side plugins\support_manager\views\default\admin_tickets_reply.pdt

 

 

<img src="//www.gravatar.com/avatar/<?php echo md5(strtolower(trim($this->Html->_($reply->email, true))));?>?s=120" />

[Clare]

+1

[adamonyx]

On 9/7/2014 at 6:58 PM, JadonM said:

Hello,

 

There is no obvious way for a client or staff to change the image and so everyone has the Gravatar image. It's pretty annoying, and as I say, there is no obvious way for staff or clients to change this so I wonder if we have to install a module or if its simply not possible?

 

If its not possible, is there any way to disable images showing up in the first place?
 

I’ve been in that situation before, and I remember how confusing it was to figure out if I needed a plugin, a quick setting tweak, or if the platform simply didn’t support changing the profile image at all. Before giving up, try digging into the documentation or poking around the admin panel one more time. On a related note, when I was working on my personal brand, I found an article at good Instagram name that really inspired me to customize my whole online presence. Even if it doesn’t solve the Gravatar issue directly, thinking about how you present yourself online can help guide what kind of solution you might look for.

 

Thanks

It’s definitely frustrating when you can’t just swap out that default Gravatar and put something more personal in place.