Issue With Welcome Email Generation And Parse Error

[barryf]

Hi

 

We recently ran across an issue where API calls to create a service were failing. The service was being created fine, but when the blesta service is created it calls template parser to generate the welcome email. This parser throws this error "throw new TemplateSyntaxError('unexpected character in filters : "'. $this->source[$this->pos]. '" at '.$this->getPosition())", resulting in a returned error of:

 

"An unexpected error occured. unexpected character in filters : \"=\" at 35"

 

It seems that there is no validation when saving an email template, allowing a user to save incorrect template which will cause later parsing to fail.

 

-Barry

[Tyson]

Correct, email templates are not run through the parser for syntax errors at the time they are saved. But maybe they should be.

[Cody]

Actually, the template is parsed when saved, what you see here is not a parse error but a runtime error. Not something we can check as there is no context when saving an email template (that is, no tag replacements).

 

Closing as a "wish we could fix, but can't".

[Cody]

Re-opened because it may be possible to parse package email snippets when saving a package which could (in theory) resolve this type of issue.

[barryf]

Re-opened because it may be possible to parse package email snippets when saving a package which could (in theory) resolve this type of issue.

 

 

That would do it!

 

Thanks

 

-Barry