Delete Support Tickets?

[Potato]

Hi,

Is there an option to delete support tickets completely? I've been running a few tests and have racked up a few useless tickets, I'd like to have a clean slate when the website launches.

If it's not a native function (I don't want to use 3rd party scripts) - What would I be looking to delete from phpMyAdmin without leaving any ghosts behind?

Thanks

[Michael]

If it's been a test install can't you just re-install Blesta freshly? It's not recommended to delete stuff in the database if you aren't sure what you need to remove as some stuff are scattered in more than one. You can if you really want to install Support Manager pro, then un-install it after removing the tickets you want to.

[Potato]

Thanks for your response, I'd rather not reinstall.

I've gone ahead and emptied the following from the DB via PHPMyAdmin:
 

support_attachments  (and deleted files off the server)
support_replies

support_tickets

Seems to have done the trick

 

[PauloV]

Thanks for your response, I'd rather not reinstall.

I've gone ahead and emptied the following from the DB via PHPMyAdmin:

 

support_attachments  (and deleted files off the server)

support_replies

support_tickets

Seems to have done the trick

 

 

You can try our Support Manager Pro Plugin that have those options  http://www.blesta.com/forums/index.php?/topic/2001-support-manager-pro-tickets-delete-merge-spam-multiple-tickets/