Email Variables Not Working

[wfitg]

These do not work. They are not sending the info with the email

Hi {contact.first_name},

Your service has been approved and activated. Please keep this email for your records.

{package.email_html}

{package.email_html} {package.email_text}

When their account is provisioned the client gets nothing. When i send a test email these do not show up.

Any ideas?

[Michael]

These do not work. They are not sending the info with the email

Hi {contact.first_name},

Your service has been approved and activated. Please keep this email for your records.

{package.email_html}

{package.email_html} {package.email_text}

When their account is provisioned the client gets nothing. When i send a test email these do not show up.

Any ideas?

 

Have you got anything in the package "Welcome Email" section?

[wfitg]

Have you got anything in the package "Welcome Email" section?

No. I thought there was a default email. Will using the package form send the client their cpanel user name and pass as well as confirm their domain name registration?

[wfitg]

The default email is not sending the variables

 

 

 

 

[wfitg]

Ok, i found it. I thought we could skip this and rely on the default email templates.

thanks mate