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It would be nice if we could include tags in our pre-defined responses to add a bit more customization.

 

As an example, I was working today on the auto-close response and wanted to simply put a named greeting (Hello Daniel) at the top, but since the pre-defined responses don't parse tags, I was not able to do this.

 

I think allowing pre-defined responses to use the tags of whatever template they are being used in would be a nice addition.

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