Question On New Invoices When Client Has Oustanding Debt

[gutterboy]

Consider the following example.....

 

1. User is sent an invoice for $45.00 - User doesn't pay and becomes overdue

 

2. User is sent a new invoice for $35.00

 

Now, does this new invoice say anything about the overdue $45.00? ...or does it just look like a normal invoice requesting $35.00?

 

I know you can send overdue notices and all, but just wondering if the new invoices have any indication of overdue debt at all? As the user may think they just owe $35 since the overdue debt wasn't mentioned on their latest invoice.

 

Thanks!

 

 

[Michael]

You'd get two emails one for each. One title: New invoice... Other will be a overdue invoice.

[gutterboy]

So it automatically sends out the overdue invoice at the same time?

[Michael]

So it automatically sends out the overdue invoice at the same time?

 

Sends it when you set the overdue invoices settings at: /settings/company/billing/invoices/

[gutterboy]

Sends it when you set the overdue invoices settings at: /settings/company/billing/invoices/

 

Oh ok. Well yeah...... I wasn't worried about that. I just wanted to know if any new invoices you send have any mention of overdue debt on them at all?

[Blesta Addons]

owwww ,

 

in ver 2.5 it was this option ,

 

in v 3.2 i have tested it now , the new invoice is not displaying any remarque or note about the old overdue ammount !

[gutterboy]

Hmmm ok thanks.

[Paul]

The outstanding balance is not carried forward to the new invoice. However, the previous balance IS available to the PDF.. the data is there, so you could modify the PDF to include that if you want to.

 

There was some debate in the past about this, and I think making it an option would be the best way to go.

[Daniel B]

I think making it an option would be the best way to go.

 

I completely agree, even possibly to the point of an option per package maybe (maybe invoice package groups).

 

Not really required, but I could see the benefit of being able to add past due balances of hosting services to the next hosting invoice, but possibly not including a web design service or something else that's past due.  Might be too complicated, but just a random thought.