Order Notification Emails

[snake]

I have enabled the orders widget and set it to always send order notifications, but I am not getting anything.

SMTP settings are correct as I get other emails.

 

I add a service to the user, activate it, the user gets the welcome email, but I don;t get the order confirmation.
Any idea why ?

[Michael]

You need ensure you receive the notices.. My Info > notices you will need to set them up on the staff group.

[snake]

If I go to my info > notices I do not have any option here to add notices.

I have 1 button "update notices", nothing else.

[snake]

nevermind, found the settings in the staff group, and have now received the email :-)

 

is there not any setup guide for Blesta that tells you all the steps you need to make to have a properly working system ?

[Michael]

Doesn't look like there is any yet, however there's a close thread here: http://www.blesta.com/forums/index.php?/topic/1668-payment-notifications/?hl=notifications

[snake]

I checked the link you gave, but couldn't see any mention of a setup guide,

[Michael]

I checked the link you gave, but couldn't see any mention of a setup guide,

 

haha sorry I meant there was a thread about notifications.

[Paul]

For order notifications, go to Billing, then click the cog/gear icon in the order widget window. If the Orders widget doesn't appear here, then you need to install the widget. Click Manage Widgets on the left, and drag it from the right to the left side to add it.

[snake]

Thanks Paul, I got this sorted a few posts back, the issue was I had to setup notifications in the staff group.

This is why I was asking if there is a setup guide, as there is no much that needs to be setup to get the system working properly, there seems to be no way to do this other than through trial and error and asking on the forum, which is very frustrating and time consuming

[snake]

ok I managed to find the orders widget, was hidden.

 

Is there any way to accept both the order and the service at the same time ?

currently I have to accept the order, then switch to accepted, find that order, select it, select services and accept that.

 

still showing no recurring invoices though, which worries me.