How Do I Invoice A Service Which Is Not Due Yet For Renewal ?

[kikloo]

Hi,

 

A client has paid for renewal a month advance, how do I manually invoice that selected service and create invoice for it ?

 

Thanks.

[Paul]

Hi,

 

A client has paid for renewal a month advance, how do I manually invoice that selected service and create invoice for it ?

 

Thanks.

 

Click the "Manage" link for their service in their client profile. Then select to change the renew date, and set the renew date to the end of the term for which they have paid.

 

Then, manually create an invoice under Actions "Create Invoice" for that amount. Word the line item however you like, something like "Prepaid service xyz through date".

[Michael]

Why make a invoice? Just wondering because the credit will be applied automatically to the next generated invoice.

[kikloo]

Hi,

 

I am sure about how you use blesta but I sell domains and hostings to clients and resellers. Hence resellers keep credit with me so when they get an order for domain etc. they can just login, order the service and apply the credit to the invoice and their order is executed. But this is not happening in blesta as credit cannot be applied to the invoices. Same in the admin end. Now to your question:

 

I cannot use automatic credit applying because a client has 10 domains and 3 are expiring but he only wants to renew 1 and blesta has generated 3 invoices, blesta will apply credits to all, I don't understand this theory at all. Blesta will waste my credit on 2 other invoices which I never wanted to renew. Do you get my point ? This system works for single service, example: I have blesta license from you and I add credit and blesta keeps on renewing invoices using that credit, fine. What if i have multiple services say: 80 or 100 then what ? I don't want my credit to get applied to every invoice that is generated by blesta.

 

I hope you understand now.

 

Thanks.

[Michael]

Hi,

 

I am sure about how you use blesta but I sell domains and hostings to clients and resellers. Hence resellers keep credit with me so when they get an order for domain etc. they can just login, order the service and apply the credit to the invoice and their order is executed. But this is not happening in blesta as credit cannot be applied to the invoices. Same in the admin end. Now to your question:

 

I cannot use automatic credit applying because a client has 10 domains and 3 are expiring but he only wants to renew 1 and blesta has generated 3 invoices, blesta will apply credits to all, I don't understand this theory at all. Blesta will waste my credit on 2 other invoices which I never wanted to renew. Do you get my point ? This system works for single service, example: I have blesta license from you and I add credit and blesta keeps on renewing invoices using that credit, fine. What if i have multiple services say: 80 or 100 then what ? I don't want my credit to get applied to every invoice that is generated by blesta.

 

I hope you understand now.

 

Thanks.

 

So your best off with 3.3 because you can disable the feature and let the client apply credit when they want to.

[Blesta Addons]

I cannot use automatic credit applying because a client has 10 domains and 3 are expiring but he only wants to renew 1 and blesta has generated 3 invoices, blesta will apply credits to all, I don't understand this theory at all. Blesta will waste my credit on 2 other invoices which I never wanted to renew. Do you get my point ? This system works for single service, example: I have blesta license from you and I add credit and blesta keeps on renewing invoices using that credit, fine. What if i have multiple services say: 80 or 100 then what ? I don't want my credit to get applied to every invoice that is generated by blesta.

i have a semilir case here , every time we need to edit thetransaction as null , thene delete the invoice/lines that will not renew for it , and then re-apply the transaction to accepted .

with v3.3 it will resolve this issue as i have read from some threads .

[kikloo]

Hi,

 

Can't wait for it. Maybe when it arrives I will port back.

 

Thanks.