hophead Posted July 12, 2014 Report Posted July 12, 2014 Hello all, I came here looking for a fix to the ugly and confusing PayPal Standard Payments buttons on the Confirm Payment page. I came across this thread in the support topics: http://www.blesta.com/forums/index.php?/topic/2532-change-paypal-buttons/ I love the idea quoted below and I'd like to make it a feature request: I like the consistency, but these might be a problem due to the simple fact that the buttons don't mention "PayPal" in any capacity. Personally (and this is me speaking as an individual and not in any official capacity as a Blesta dev), I like the idea of not using graphical buttons at all. I think they should just be regular UI buttons that say either "Pay with PayPal" or "Pay with PayPal Subscription". And similarly for all other non-merchant gateways (i.e. "Pay with Payza", "Pay with Skrill", etc.). That would be, by far, the most consistent implementation, and the most graphically pleasing. On a side note, PayPal has some of the ugliest buttons ever imagined. They were ugly in 1998, and even more so today. This only fuels my desire to do away with graphical buttons altogether. So may feature request is to use standard UI buttons for the payment form, with text labels like "Pay with PayPal". This will increase usability and accessibility. You could also add an option for showing one of the new PayPal logos on the Make Payment page with the payment method, and possibly the PayPal accepts cards image on the Confirm Payment page. One more feature request: It would be great if Blesta provided a customizable message for the Confirm Payment page to help guide the customer through the payment process. I was running 2.5 for a very long time and I'm really enjoying 3.2! Thanks for all your hard work! PauloV 1 Quote
Michael Posted July 12, 2014 Report Posted July 12, 2014 Hello all, I came here looking for a fix to the ugly and confusing PayPal Standard Payments buttons on the Confirm Payment page. Screen Shot 2014-07-11 at 10.11.20 PM.png I came across this thread in the support topics: http://www.blesta.com/forums/index.php?/topic/2532-change-paypal-buttons/ I love the idea quoted below and I'd like to make it a feature request: So may feature request is to use standard UI buttons for the payment form, with text labels like "Pay with PayPal". This will increase usability and accessibility. You could also add an option for showing one of the new PayPal logos on the Make Payment page with the payment method, and possibly the PayPal accepts cards image on the Confirm Payment page. bdg_payments_by_pp_2line.png AM_mc_vs_dc_ae.jpg One more feature request: It would be great if Blesta provided a customizable message for the Confirm Payment page to help guide the customer through the payment process. I was running 2.5 for a very long time and I'm really enjoying 3.2! Thanks for all your hard work! There's already a thread about this: http://www.blesta.com/forums/index.php?/topic/2532-change-paypal-buttons/?hl=paypal but personally I like them the way they are not had any issues or complaints so far. Quote
PauloV Posted July 12, 2014 Report Posted July 12, 2014 I agree with Cody, I like Blesta to use universal buttons on all, its more clean, professional and clients can understand it more clearly than grafical buttons. I hate PayPal buttons, I never liked, even the new ones are very ugly Quote
wfitg Posted September 21, 2014 Report Posted September 21, 2014 I hate the paypal buttons, however, the Blesta button should at least have "Pay Now" or "Pay Here". or something to that effect included. Leave no doubt in the user's mind. PauloV, gutterboy and Darin 3 Quote
PauloV Posted September 21, 2014 Report Posted September 21, 2014 I hate the paypal buttons, however, the Blesta button should at least have "Pay Now" or "Pay Here". or something to that effect included. Leave no doubt in the user's mind. +1 Quote
gutterboy Posted September 27, 2014 Report Posted September 27, 2014 Yep, I was also a bit clueless the first time I went to the page too.... the Paypal button just showed cards; considering I'm a seasoned web user I'm sure many others would get confused also. Quote
Jonathan Posted July 9, 2015 Report Posted July 9, 2015 After receiving numerous complaints about the current buttons not being clear, we've found folks really like this one: This should definitely be updated to be more clear to folks trying to make payments via PayPal. Blesta Addons 1 Quote
Tyson Posted July 9, 2015 Report Posted July 9, 2015 What do you think of generic buttons for all non-merchant gateways instead? e.g. "Buy Now", rather than gateway-specific buttons like "Checkout with PayPal", "Pay with Skrill", etc. Michael and Darin 2 Quote
Michael Posted July 9, 2015 Report Posted July 9, 2015 What do you think of generic buttons for all non-merchant gateways instead? e.g. "Buy Now", rather than gateway-specific buttons like "Checkout with PayPal", "Pay with Skrill", etc. +1 Quote
Jonathan Posted July 9, 2015 Report Posted July 9, 2015 What do you think of generic buttons for all non-merchant gateways instead? e.g. "Buy Now", rather than gateway-specific buttons like "Checkout with PayPal", "Pay with Skrill", etc. I think it would be alright, but perhaps consider putting the gateway name in the text so it's very clear. "Check out now with PayPal/Skrill/<gateway name>" type thing. activa 1 Quote
Alk Posted July 10, 2015 Report Posted July 10, 2015 wfitg alluded to this; we have to be careful to still comply with the EU Consumer rights directive when making our own buttons. The buttons need to be clear that there is an obligation to pay. As in my original topic, the PayPal buttons that I changed mine to say "Pay now" and "subscribe" (it would be better for the button to say "subscribe and pay" but I don't have much of a choice in order to keep consistency). I appreciate that PayPal/non-merchant gateways are likely to be doing some of this obligation for us on subsequent pages, but it is best to be absolutely clear so that there is no room for error. I also agree with Jonathan that it would be best to mention the non-merchant gateway being used. Therefore, taking all of this into consideration, Cody's quoted suggestion in the original post (from my original topic here), is the best: Cody, on 16 Jun 2014 - 4:45 PM, said: Personally (and this is me speaking as an individual and not in any official capacity as a Blesta dev), I like the idea of not using graphical buttons at all. I think they should just be regular UI buttons that say either "Pay with PayPal" or "Pay with PayPal Subscription". And similarly for all other non-merchant gateways (i.e. "Pay with Payza", "Pay with Skrill", etc.). That would be, by far, the most consistent implementation, and the most graphically pleasing. On a side note, PayPal has some of the ugliest buttons ever imagined. They were ugly in 1998, and even more so today. This only fuels my desire to do away with graphical buttons altogether. Quote
srn Posted February 27, 2016 Report Posted February 27, 2016 We've now had multiple people who have been unable to pay because they didn't understand the paypal buttons were buttons. So +1 to this if it gets buttons that say 'pay with paypal' on them. For now I edited it to be https://www.paypalobjects.com/en_US/i/btn/btn_paynowCC_LG.gif Quote
Blesta Addons Posted February 27, 2016 Report Posted February 27, 2016 a generic payment buttons is the best solution , i hope it can be done with the new release of 4.0 . Quote
Michael Posted February 27, 2016 Report Posted February 27, 2016 a generic payment buttons is the best solution , i hope it can be done with the new release of 4.0 . Won't be on 4.0 they already have that sorted out: http://dev.blesta.com/projects/CORE/versions/10603 4.1 Maybe depending on the guys. Quote
Blesta Addons Posted February 28, 2016 Report Posted February 28, 2016 Won't be on 4.0 they already have that sorted out: http://dev.blesta.com/projects/CORE/versions/10603 4.1 Maybe depending on the guys. it's a easy task, even if it not deserve a task on the JIRA Quote
Michael Posted February 28, 2016 Report Posted February 28, 2016 it's a easy task, even if it not deserve a task on the JIRA easy or not, they log everything as tasks. and it wouldn't be just this one any one which pictures would be changed. Quote
Jonathan Posted February 29, 2016 Report Posted February 29, 2016 it's a easy task, even if it not deserve a task on the JIRA But there's no reason a 5-minute task that causes so much grief can't get into 4.0. I don't understand the point of delaying something so simple as an image replacement that would curb so many complaints. niyo 1 Quote
Paul Posted February 29, 2016 Report Posted February 29, 2016 What is the consensus of this thread? A generic button, or swapping out the PayPal image buttons with different image buttons? The generic button change, which Cody at least seems to be an advocate of here would be a change that affects all non-merchant payment gateways and would take a little longer to implement. Quote
Jonathan Posted February 29, 2016 Report Posted February 29, 2016 What is the consensus of this thread? A generic button, or swapping out the PayPal image buttons with different image buttons? The generic button change, which Cody at least seems to be an advocate of here would be a change that affects all non-merchant payment gateways and would take a little longer to implement. IMO a generic solution is the best way (assuming the button will still mention the name of the non-merchant somewhere) but an interim "quick-fix" to make everyone happy is fix the existing image. A generic button is more of a feature request; swapping this image is more of a "bug" fix and the two items should be treated independently as such. Blesta Addons 1 Quote
niyo Posted February 29, 2016 Report Posted February 29, 2016 IMO a generic solution is the best way (assuming the button will still mention the name of the non-merchant somewhere) but an interim "quick-fix" to make everyone happy is fix the existing image. A generic button is more of a feature request; swapping this image is more of a "bug" fix and the two items should be treated independently as such. Agreed +1 Quote
Paul Posted February 29, 2016 Report Posted February 29, 2016 If we update just the PayPal button graphic for the interim, which do you want to see? This one was recommended - http://www.blesta.com/forums/index.php?/topic/2938-clean-payment-buttons-for-paypal-paypal-subscriptions-etc/?p=35478 But we have to have 2 separate buttons, one for PayPal and one for PayPal Subscriptions. Quote
Jonathan Posted February 29, 2016 Report Posted February 29, 2016 http://www.blesta.com/forums/index.php?/topic/2938-clean-payment-buttons-for-paypal-paypal-subscriptions-etc/?p=35478 is definitely the most widely used generic PP button right now. It's a no-brainer. PayPal doesn't appear to have published an equivalent subscription button....there's always the classic one: Quote
Michael Posted February 29, 2016 Report Posted February 29, 2016 What is the consensus of this thread? A generic button, or swapping out the PayPal image buttons with different image buttons? The generic button change, which Cody at least seems to be an advocate of here would be a change that affects all non-merchant payment gateways and would take a little longer to implement. I prefer Cody's option if you have to edit the gateways, no complaints then. Quote
Alk Posted February 29, 2016 Report Posted February 29, 2016 If we update just the PayPal button graphic for the interim, which do you want to see? This one was recommended - http://www.blesta.com/forums/index.php?/topic/2938-clean-payment-buttons-for-paypal-paypal-subscriptions-etc/?p=35478 But we have to have 2 separate buttons, one for PayPal and one for PayPal Subscriptions. Folks, You have missed my original thread (I was the original instigator of all of this, prior to v3.2 ), whereby I have the solution for the 2 separate buttons. See here: http://www.blesta.com/forums/index.php?/topic/2532-change-paypal-buttons/?p=19943 Everything is visually perfect with the buttons that I am using, see my screenshots and explanation... IMO, those are the buttons to use. Quote
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