Two Factor Authorization, 2FA, QR Image Missing

[rjbutler3rd]

Due to issues experienced with Blesta installed in a WordPress subdomain/subfolder, I decided to reinstall Blesta into a dedicated environment. The install succeeded, and all looked well, with one exception. We have a strict 2FA policy.  However, when I try to enable 2FA, (Time-Based HMAC), I am not seeing a QR image to scan.

This is what I see, and yes, I blacked out the “two-factor key” for this posting.

I am using Blesta, version 5.9.3 on PHP 8.1

I have read other posts describing a similar experience, but I have not seen a resolution. Any ideas?

 

*** Attention ***

Updating our Blesta installation to the latest version SOLVED this issue!

 

Edited July 3, 2024 by rjbutler3rd
Updated post to indicate that the issue was resolved.