Duplicate, Unremovable Domain Pricing After Import Manager

[xxxxx]

I used The Import Manager to import a 2.5 installation in to 3.2. Unfortunetly, attached to my ENOM package there are now many duplicate, unremovable packages. I used the match to existing packages option, which otherwise has worked fine. Please see screenshots.

[Paul]

My suggestion is to make this package "Inactive", then create a new package for it and sell new domains with the new package. Since the pricing options are all associated with a service, this is the simplest way to go.

EDIT: Clients will still be billed when using an inactive package, so there's nothing to worry about by doing this.

[xxxxx]

Thanks Paul, I appreciate your support. Is this a bug? Is there no way to resolve this without having a duplicate package laying around?

[Paul]

I don't believe it is a bug, but rather how the prices needed to be imported in order to maintain the same prices each customer was paying for each domain/TLD. Similar behavior occurs when importing from a competitor which is definitely expected, however it's possible that it could be a bug. Cody would know more on this.

 

Still, the safest bet is to mark the package as inactive and create new packages. 3.x handles domains differently anyway, so this is preferable for more reasons than just this.

[Cody]

Not a bug, but we do plan on updating the importing once Blesta has built in support for price overrides.

[Michael]

Not a bug, but we do plan on updating the importing once Blesta has built in support for price overrides.

 

3.3 haha