Cpanel Module Not Importing Cpanel Packages

[alvonchen]

I have same problem like http://www.blesta.com/forums/index.php?/topic/1859-cpanel-module-not-importing-whmcpanel-packahes/

 

I've made ​​a package in WHM cPanel

When i try to add a package, In Module options, there's no cPanel packages.

 

Server Information (I'm reseller from other web hosting provider) =

 

Apache version 2.2.27

PHP version 5.3.28

MySQL version 5.1.73-cll

Architecture x86_64

Operating system : Linux

 

I use "trial version" on my blesta (Ver 3.2.0) and will buy monthly licenses later when my blesta already work well...

Please help.

 

Thank You

[Tyson]

Check the Module Logs (under Tools -> Module Logs) for errors after you try to setup a cPanel package in Blesta. What's shown in the logs?

 

Some API actions may be disabled based on cPanel permissions available to your account. If you're using a reseller account, a root user would likely need to update the permissions for you. See the cPanel documentation on permissions. The "listpkgs" API action is needed.

[jowy]

Sorry to bump this problem, I have similiar problem too.

 

Here is some info of my reseller hosting server

 

Apache version 2.4.12

PHP version 5.4.37

10.1.2-MariaDB-wsrep

Architecture x86_64

Operating system : Linux

 

and here is some log from cPanel module

Output:

shifter.xxx.com
{"package":[]}

I have contacted hosting provider about this issue, but they are insist that they already set up correct permission. They ask me to bring this to blesta directly

 

Thanks

[Michael]

Sorry to bump this problem, I have similiar problem too.

 

Here is some info of my reseller hosting server

 

Apache version 2.4.12

PHP version 5.4.37

10.1.2-MariaDB-wsrep

Architecture x86_64

Operating system : Linux

 

and here is some log from cPanel module

Output:

shifter.xxx.com
{"package":[]}

I have contacted hosting provider about this issue, but they are insist that they already set up correct permission. They ask me to bring this to blesta directly

 

Thanks

 

 

Can you try this please: http://www.blesta.com/forums/index.php?/topic/1906-cpanel-reseller-bug/

[jowy]

Hi still no luck.

 

I have remove validation but package still wont show up

[Michael]

Hi still no luck.

 

I have remove validation but package still wont show up

 

Then it's a host thing and I recommend you try another provider. I've had clients report to me that their provider says it's Blesta and their server is fine, when they tried another provider Blesta worked as it should be so therefore their provider was either crap or don't know how to run a server.

[Tyson]

and here is some log from cPanel module

Output:

shifter.xxx.com
{"package":[]}

I have contacted hosting provider about this issue, but they are insist that they already set up correct permission. They ask me to bring this to blesta directly

 

Since you have a log entry for the listpkgs action, the issue wouldn't be related to a missing permission for it. cPanel is not returning any packages when asked for them. Did you create any new packages? Are they configured correctly?  I would create a new package in cPanel and then check whether it is being fetched in Blesta.

[jowy]

Since you have a log entry for the listpkgs action, the issue wouldn't be related to a missing permission for it. cPanel is not returning any packages when asked for them. Did you create any new packages? Are they configured correctly?  I would create a new package in cPanel and then check whether it is being fetched in Blesta.

 

Hi I already have package in my reseller account, I also try to add some more. Again it don't worked.

 

 

Do you want to look on my whm and blesta admin?