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Order On 3.2 Portal Gives 404 Error


Question

Posted

Hello

 

Just upgraded, looks great but getting a 404 Page Not Found Error on the Order link for the Portal.

 

What is the link I must use so it shows up.

 

Thank you for any help on this.

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Posted

Thanks Paul for replying,

 

It is set as default but still the 404 error, I believe the setup in the portal is wrong.

 

This what I am seeing (it is not wysiwyg anymore)

 

    <div class="col-md-4 col-sm-6 portal-box">
        <a href="{client_url}login/">
            <div class="well">
                <i class="fa fa-cogs fa-4x"></i>
                <h4>My Account</h4>
                <p>Have an account with us? Log in here to manage your account.</p>
            </div>
        </a>
    </div>
    {% if plugins.support_manager %}<div class="col-md-4 col-sm-6 portal-box">
        <a href="{client_url}plugin/support_manager/client_tickets/add/">
            <div class="well">
                <i class="fa fa-ticket fa-4x"></i>
                <h4>Support</h4>
                <p>Looking for help? You can open a trouble ticket here.</p>
            </div>
        </a>
    </div>{% endif %}
    {% if plugins.order %}<div class="col-md-4 col-sm-6 portal-box">
        <a href="{blesta_url}order/">
            <div class="well">
                <i class="fa fa-shopping-cart fa-4x"></i>
                <h4>Order</h4>
                <p>Visit the order form to sign up and purchase new products and services.</p>
            </div>
        </a>
    </div>{% endif %}
    {% if plugins.download_manager %}<div class="col-md-4 col-sm-6 portal-box">
        <a href="{client_url}plugin/download_manager/">
            <div class="well">
                <i class="fa fa-download fa-4x"></i>
                <h4>Download</h4>
                <p>You may need to be logged in to access certain downloads here.</p>
            </div>
        </a>
    </div>{% endif %}
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Posted

Under Packages > Order Forms > Settings, set one of your order forms as the default. It will then appear when clicking the order button within the portal.

Wasn't this fixed in b2?  I remember I came across the same thing and I thought it had a core task assigned and resolved before b3.

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Posted

Wasn't this fixed in b2?  I remember I came across the same thing and I thought it had a core task assigned and resolved before b3.

For new installations, if you upgraded I take it you did, you need to set it manually.

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Posted

Wasn't this fixed in b2?  I remember I came across the same thing and I thought it had a core task assigned and resolved before b3.

 

I believe the task was CORE-894? If so, it only affects creating new order forms. So, if you upgraded it's unlikely you would be affected.

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Posted

Thanks all,

 

Yes I upgraded it is not a new install but it is reading as just ..../order, so I have to manually change it to the full order URL.

 

Thanks

 

No just update the DEFAULT Form as in my video.

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Posted

Yes my order form is called order but that is the only way it is working, without adding what I put it only shows as url/order which gives the 404 error. 3.1 did not have that issue.

 

Guess yours is fine as I see it is working, not sure why I have to change mine.

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Posted

Yes my order form is called order but that is the only way it is working, without adding what I put it only shows as url/order which gives the 404 error. 3.1 did not have that issue.

 

Guess yours is fine as I see it is working, not sure why I have to change mine.

 

I recommend re-uploading the files.

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Posted

I'm having the exact same issue. Created the order form and set it to default, but no order form shows. I've reinstalled blesta and cleared the cache and still no order form. Is there a patch or fix for this bug other than editing the portal code? 

 

 

Edit, even editing the portal code as in the above example still produces a 404 error.

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Posted

I'm having the exact same issue. Created the order form and set it to default, but no order form shows. I've reinstalled blesta and cleared the cache and still no order form. Is there a patch or fix for this bug other than editing the portal code? 

 

 

Edit, even editing the portal code as in the above example still produces a 404 error.

You need to give us more information as that's like saying the windows doesn't show the outside.. we need to know the following:

- PHP version

- Mysql version

- Blesta version

- subdomain or domain

- control panel

- Does the other links work?

- Are you using .htaccess?

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Posted

php- 5.4.27

mysql-5.5.37

Blesta-3.2(current)

domain/client

Centos/ Vestacp

No .htaccess ATM

 

Everything else seems to work so far. I can find the order page manually via direct link but clicking the order link from the portal results in 404 error. Older versions work fine.

  • 0
Posted

php- 5.4.27

mysql-5.5.37

Blesta-3.2(current)

domain/client

Centos/ Vestacp

No .htaccess ATM

 

Everything else seems to work so far. I can find the order page manually via direct link but clicking the order link from the portal results in 404 error. Older versions work fine.

 

What does the url look like for the order it should be domain/client/index.php/order/

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Posted

What does the url look like for the order it should be domain/client/index.php/order/

It does look exactly like that. The order form url however is: domain/client/index.php/order/openvz     where openvz is the name of the order form.

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