Roundcube Slow...

[Michael]

Is your roundcube client slow at showing up messages? on cPanel I noticed the emails showed up in the inbox 3 minutes late, meaning I was always late replying to tickets by 3 minutes plus the time it takes for me to spot it.

 

Now on InterWorx recieving ticket emails and order emails was fast, well when I was looking though the settings I spotted this feature and I believe it's the cause of the delays.

 

Go to:  Roundcube >> Settings >> Preferences >> Mailbox View >> New messages >> Check for new messages on: 

 

Set that to 1 minute, this means it will check for the new messages every minute meaning you can get the replies / etc faster.

 

I hope this helps a few people as it annoyed me on cPanel.

[PauloV]

Is your roundcube client slow at showing up messages? on cPanel I noticed the emails showed up in the inbox 3 minutes late, meaning I was always late replying to tickets by 3 minutes plus the time it takes for me to spot it.

 

Now on InterWorx recieving ticket emails and order emails was fast, well when I was looking though the settings I spotted this feature and I believe it's the cause of the delays.

 

Go to:  Roundcube >> Settings >> Preferences >> Mailbox View >> New messages >> Check for new messages on: 

 

Set that to 1 minute, this means it will check for the new messages every minute meaning you can get the replies / etc faster.

 

I hope this helps a few people as it annoyed me on cPanel.

 

 

For cPanel/WHM, just do:

 

Login to your WHM, and then go to: Service Configuration->Mailserver Configuration

Then go to "Idle Check Interval", and lower the value in seconds

 

After that go to your Webmail (RoundCube, Horde, etc.) and on configuration set your settings "Check for new messages"