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Support Module Blank White Page After Install


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Posted

Hello,

 

I moved my files and database to another server (interworx server) , and now the system is working fine (i mean the blest) , but when i want to install the support module , and i click on it in the admin i see only white blank page.

 

Tried to reinstall - uninstall - upload files - reupload files.

 

Still have the problem , also i has the same problem with support module pro.

 

Only the view ticket not working , but i could add departments , staff etc. Just can't see the tickets and etc. So maybe this is a database issue because don't want to appear...

 

I see blank white page after i click on the module.. So interesting.

 

Any solution? Thats the last issue what i has so far. How to solve this database issue? I think it is!

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Posted

You should double check that your new server meets the system requirements.

 

Blank white pages usually indicate a php error or 500 internal server error. You can enable error reporting, and then take a look at the blank white page again and see if an error is displayed, which would help us debug the problem.

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