We're having a look at blesta. So far impressed with its look and initial ease of use. However, the most important feature we're looking for appears not to be there. I hope I am wrong though.
Almost all of our payments are by means of EFT to us. When that payment comes in we process it manually (would love to automate that but you try and get a customer to use the correct reference..........). However, it seems like you have to process this against an invoice in Blesta. That's the precise reason we have started looking for another system. Clients typically lump together a number of invoices, or even worse pay us an arbitrary amount because they couldn't be bothered to check the exact amount they owe us. The amount paid could easily be more than what they owe us, or it could be less. Etc. We then have to manually figure out to which invoices this must be applied which is a nightmare.
We want the ability to simply have a running total. Payments are applied against an account rather than against an invoice. That would cut out all the manual work we currently have to do.
Am I correct that this is not possible with Blesta? If I am wrong, please let me know how to do this. If I am right - would it not make a lot more sense?
Question
mlungu
Hi
We're having a look at blesta. So far impressed with its look and initial ease of use. However, the most important feature we're looking for appears not to be there. I hope I am wrong though.
Almost all of our payments are by means of EFT to us. When that payment comes in we process it manually (would love to automate that but you try and get a customer to use the correct reference..........). However, it seems like you have to process this against an invoice in Blesta. That's the precise reason we have started looking for another system. Clients typically lump together a number of invoices, or even worse pay us an arbitrary amount because they couldn't be bothered to check the exact amount they owe us. The amount paid could easily be more than what they owe us, or it could be less. Etc. We then have to manually figure out to which invoices this must be applied which is a nightmare.
We want the ability to simply have a running total. Payments are applied against an account rather than against an invoice. That would cut out all the manual work we currently have to do.
Am I correct that this is not possible with Blesta? If I am wrong, please let me know how to do this. If I am right - would it not make a lot more sense?
Cheers
Theo
5 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.