youyoyo27 Posted October 7, 2014 Report Posted October 7, 2014 I have just installed it, would really like to say something good about it though I cant seem to login with my staff user/password. Dont know if this is a common issue or what, but when I login using my normal admin account it gives me incorrect password. Quote
PauloV Posted October 8, 2014 Author Report Posted October 8, 2014 I have just installed it, would really like to say something good about it though I cant seem to login with my staff user/password. Dont know if this is a common issue or what, but when I login using my normal admin account it gives me incorrect password. Did you folow the instrutions on the first post ? Please check the folowing: 4º- Now you will see on new menu item called "Live Chat", wen you click for the first time, a window will popup to login with the default details: Username: admin Password: pass## 5º- On the popup windows, in top right click on "Menu", and then click on "Blesta Admin", now change the username, email, and password to your own, and click on "Update". Quote
youyoyo27 Posted October 8, 2014 Report Posted October 8, 2014 Did you folow the instrutions on the first post ? Please check the folowing: 4º- Now you will see on new menu item called "Live Chat", wen you click for the first time, a window will popup to login with the default details: Username: admin Password: pass## 5º- On the popup windows, in top right click on "Menu", and then click on "Blesta Admin", now change the username, email, and password to your own, and click on "Update". Well... That's embarrassing... Love the plugin meets the same quality of many paid live chats, appreciate it! PauloV 1 Quote
PauloV Posted October 8, 2014 Author Report Posted October 8, 2014 Well... That's embarrassing... Love the plugin meets the same quality of many paid live chats, appreciate it! lol nothing to be embarred Im a DEV and I think I only know 50% how blesta works lol (dont like to read manualls eheh) Quote
dubjuice Posted January 4, 2015 Report Posted January 4, 2015 After upgrading to Blesta 3.4 the chat window doesnt appear anymore at the bottom of the screen. I can still log into the admin side of the chat module. Is there anything specific I need to do after the upgrade to v3.4 to make it work again? Quote
PauloV Posted January 4, 2015 Author Report Posted January 4, 2015 After upgrading to Blesta 3.4 the chat window doesnt appear anymore at the bottom of the screen. I can still log into the admin side of the chat module. Is there anything specific I need to do after the upgrade to v3.4 to make it work again? Its normal, because it replace the templete footer where there is a small line of code. Wait a one week and I will release the new version that dosent need to write on those files Quote
Biblo Posted January 21, 2015 Report Posted January 21, 2015 I like this plugin but why does the client need to fill out the chat form (name, mail..) if he is logged in? I would love it if it is connected to the client account. Quote
dubjuice Posted January 21, 2015 Report Posted January 21, 2015 Its normal, because it replace the templete footer where there is a small line of code. Wait a one week and I will release the new version that dosent need to write on those files Just wanted to follow up if this issue has now been fixed, can i download a patch somewhere to get livechat working again? Quote
PauloV Posted January 21, 2015 Author Report Posted January 21, 2015 Just wanted to follow up if this issue has now been fixed, can i download a patch somewhere to get livechat working again? Sorry, sitll not I will try to release tomorow the update Quote
BlueSkyData Posted January 31, 2015 Report Posted January 31, 2015 Hi there I am getting 404 Sorry, the page you are trying to access does not exist or may have moved. I have looked over the forum and I see that there should be 11 folders in blc I have only 10 + the index.php ant ideas? Thanks Quote
PauloV Posted February 2, 2015 Author Report Posted February 2, 2015 Hi there I am getting 404 Sorry, the page you are trying to access does not exist or may have moved. I have looked over the forum and I see that there should be 11 folders in blc I have only 10 + the index.php ant ideas? Thanks Did you trieto upload again alk files? Or manually add the missing files and/or folders? Quote
BlueSkyData Posted February 3, 2015 Report Posted February 3, 2015 Did you trieto upload again alk files? Or manually add the missing files and/or folders? I download it again from your link in this forum, and upload them by FTP but the same thing, so not sure what I am doing wrong Quote
PauloV Posted February 6, 2015 Author Report Posted February 6, 2015 I download it again from your link in this forum, and upload them by FTP but the same thing, so not sure what I am doing wrong did you check what folders name are missing? Quote
BlueSkyData Posted February 10, 2015 Report Posted February 10, 2015 Hi there, I downloaded from this site, what files should I have in there? Quote
PauloV Posted February 10, 2015 Author Report Posted February 10, 2015 Hi there, I downloaded from this site, what files should I have in there? Hello, Blesta Live Chat Plugin as 1903 Files and 380 Folders Please check if that is correct, comparing with the amount of files and folders you have uploaded Quote
BlueSkyData Posted February 12, 2015 Report Posted February 12, 2015 Hello, Ok so i have checked, and I have the correct number of files on the server, as well as in the download, but I am still getting the 404 not found error.... Any ideas Thanks Quote
Paul Posted February 12, 2015 Report Posted February 12, 2015 Hello, Ok so i have checked, and I have the correct number of files on the server, as well as in the download, but I am still getting the 404 not found error.... Any ideas Thanks Is your .htaccess file present, are you using mod_rewrite for fancy URLs? ie /admin/login instead of /index.php/admin/login? I didn't read back super far, but this could cause a 404 error. PauloV 1 Quote
BlueSkyData Posted February 23, 2015 Report Posted February 23, 2015 Hi there, I have check the htt access file, and all seems all right there, but still getting 404 error Quote
yoloo Posted March 28, 2015 Report Posted March 28, 2015 Hello PauloV, Need your advice, I'm already installing this plugin, when i click live chat menu on admin blesta site. it go to this link -> http://www.mysite.com/plugins/live_chat/vendors/blc/index.php/site_admin/ and its showing a blank page. Fyi, in my server blesta installed on /var/www/html/blesta and i do virtualhost apache to access blesta site direct to mysite.com not on subfolder domain (www.mysite.com/blesta). thanks, Quote
PauloV Posted March 30, 2015 Author Report Posted March 30, 2015 Hi there, I have check the htt access file, and all seems all right there, but still getting 404 error Sorry the late respose. If you need help, PM me your details Quote
PauloV Posted March 30, 2015 Author Report Posted March 30, 2015 Hello PauloV, Need your advice, I'm already installing this plugin, when i click live chat menu on admin blesta site. it go to this link -> http://www.mysite.com/plugins/live_chat/vendors/blc/index.php/site_admin/ and its showing a blank page. Fyi, in my server blesta installed on /var/www/html/blesta and i do virtualhost apache to access blesta site direct to mysite.com not on subfolder domain (www.mysite.com/blesta). thanks, Also sorry about the late reply. Can you PM the "Source/Compiled" HTML code from one of your blesta admin pages to see what code my plugin have changed to check where is the problem? Quote
pasca Posted April 9, 2015 Report Posted April 9, 2015 Hello, This plugin looks very interesting! Is it compatible with 3.4.3? I get a blank screen when clicking the Live Chat link after installing. Please advise when you get a second. Thank you. Quote
PauloV Posted April 10, 2015 Author Report Posted April 10, 2015 Hello to all blestars Here it is the Third Release Candidate for Blesta Live Chat 1.0.6 Here it is the "Biggest" update ever made for "Blesta Live Chat" Plugin with a new clean design (I will try to update screenshots next week) Atention: To use this you have to uninstall your old "Blesta Live Chat" Plugin, and install this one. Unfortunately this cannot be "Auto Update" because I have made an huge modification and also add the Lastest, most stable "livehelperchat" from github (https://github.com/LiveHelperChat/) This version brings a LOT of new features and Im going to trie not forget all posting it here Added: See what user see with screenshot feature, Co-Browsing/Screen sharing (See in real time what your user sees on screen) (needs nodejs installed on server to fully support) Speech to text (now supporting your your voice conversion to text) Files upload Chat search Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example. Cronjobs Callbacks Closed chat callback Unanswered chat callback Asynchronous status loading, not blocking site javascript. XML, JSON export module GEO detection using three different sources Option to configure start chat fields Browser title blinking then there is pending message. Option to limit pro active chat invitation messages based on pending chats. Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again. Users blocking Top performance with enabled cache Option to send messges to anonymous site visitors, Voting module FAQ module Online users map Pro active chat invitatio Total pageviews tracking Total pageviews including previous visits tracking Visits tracking, how many times user has been on your page. Auto responder BB Code support. Links recognition. Smiles and few other hidden features First user visit tracking Option to have different pro active messages for different domains. This can be archieved using different identifiers. Protection against spammers using advanced captcha technique without requiring users to enter any captcha code. Flexible permission system, Roles,GroupsUsers Tablet and Mobile friendly And here is the complete list what Blesta Live Chat can do right now Auto install and preconfigure an Admin/Staff Chat (Staff and Admin can chat with each outher online securelly). Vew in real time (5 seconds delay), all online users, and see what are they doing. Auto install and add Blesta Live Chat Widget on your Blesta Order Froms and Client Area. Blesta Live Chat can do: See what user see with screenshot feature, Co-Browsing/Screen sharing (See in real time what your user sees on screen) (needs nodejs installed on server to fully support) Speech to text (now supporting your your voice conversion to text) XMPP support for notifications about new chats. (IPhone, IPad, Android, Blackberry, GTalk etc...) Chrome extension Repeatable sound notifications Work hours See what user see with screenshot feature Drag & Drop widgets, minimize/maximize widgets Multiple chats same time See what users are typing before they send a message Multiple operators Send delayed canned messages as it was real user typing Chats archive Priority queue Chats statistic generation, top chats Resume chat after user closed chat All chats in single window with tabs interface, tabs are remembered before they are closed Chat transcript print Chat transcript send by mail Site widget Page embed mode for live support script or widget mode, or standard mode. Multilanguage Chats transfering Departments Files upload Chat search Automatic transfers between departments Option to generate JS for different departments Option to prefill form fields. Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example. Cronjobs Callbacks Closed chat callback Unanswered chat callback Asynchronous status loading, not blocking site javascript. XML, JSON export module Option to send transcript to users e-mail SMTP support HTTPS support No third parties cookies dependency Previous users chats Online users tracking, including geo detection GEO detection using three different sources Option to configure start chat fields Sounds on pending chats and new messages Google chrome notifications on pending messages. Browser title blinking then there is pending message. Option to limit pro active chat invitation messages based on pending chats. Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again. Users blocking Top performance with enabled cache Windows, Linux and Mac native applications. Advanced embed code generation with numerous options of includable code. Template override system Module override system Support for custom extensions Changeable footer and header content Option to send messges to anonymous site visitors, Canned messages Informing then operator or user is typing. Option to see what user is typing before he sends a message Canned messages for desktop client Voting module FAQ module Online users map Pro active chat invitatio Remember me functionality Total pageviews tracking Total pageviews including previous visits tracking Visits tracking, how many times user has been on your page. Time spent on site Auto responder BB Code support. Links recognition. Smiles and few other hidden features First user visit tracking Option for customers mute sounds Option for operators mute messages sounds and new pending chat's sound. Option to monitor online operators. Option to have different pro active messages for different domains. This can be archieved using different identifiers. Dekstop client supports HTTPS Protection against spammers using advanced captcha technique without requiring users to enter any captcha code. Option for operator set online or offline mode. Desktop client for, Windows, Linux, Mac (you can download here https://livehelperchat.com/article/static/5) Flexible permission system, Roles, Groups, Users Tablet and Mobile friendly Like always, got to First Post to Download and install it Hope you like it Regards, PV Quote
a.daniello Posted April 10, 2015 Report Posted April 10, 2015 Many thanks, PauloV! I wanted to write you to ask you if you would have updated the chat PauloV 1 Quote
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