PauloV Posted May 2, 2014 Author Report Posted May 2, 2014 Hello We have updated the screenshots for the latest Blesta 3.2 with Blesta Live Chat RC 1.0.2 released yesterday Quote
10RUPTiV Posted May 2, 2014 Report Posted May 2, 2014 Got a try to your plugin, but got a little issue. When I click the top menu for Live Chat , the URL is : http://ourblestainstallationdomain/admin/live_chat_url , but that give us a 404! Quote
PauloV Posted May 2, 2014 Author Report Posted May 2, 2014 Got a try to your plugin, but got a little issue. When I click the top menu for Live Chat , the URL is : http://ourblestainstallationdomain/admin/live_chat_url , but that give us a 404! Can you PM the HTML source of your blesta_instalation/admin/ to trie to detect the problem? Quote
pcfacility Posted May 2, 2014 Report Posted May 2, 2014 Hello, I can't change the language in the frontend. The customer account is setup to french language, in the livechat configuration all are setup in fr_Fr. The frontend stay in english. Thank you for this update ! Quote
PauloV Posted May 2, 2014 Author Report Posted May 2, 2014 Hello, I can't change the language in the frontend. The customer account is setup to french language, in the livechat configuration all are setup in fr_Fr. The frontend stay in english. Thank you for this update ! Hello, Open the file "plugins/live_chat/views/default/client_live_chat_include.pdt" on line 10 change from: po.src = '<?php echo $blc_route;?>plugins/live_chat/vendors/blc/index.php/chat/getstatus/(click)/internal/(position)/bottom_right/(top)/350/(units)/pixels/(leaveamessage)/true?r='+refferer+'&l='+location; to: po.src = '<?php echo $blc_route;?>plugins/live_chat/vendors/blc/index.php/fr/chat/getstatus/(click)/internal/(position)/bottom_right/(top)/350/(units)/pixels/(leaveamessage)/true?r='+refferer+'&l='+location; You can see the diference betwin the two? The language is changed here : po.src = '<?php echo $blc_route;?>plugins/live_chat/vendors/blc/index.php/fr/chat/getstatus/(click)/internal/(position)/bottom_right/(top)/350/(units)/pixels/(leaveamessage)/true?r='+refferer+'&l='+location; in your case we changed to fr for french I will try to automatize the change in the next release interfasys and pcfacility 2 Quote
pcfacility Posted May 2, 2014 Report Posted May 2, 2014 Thank you PauloV Nice plugins and fast reply... you rock Quote
PauloV Posted May 5, 2014 Author Report Posted May 5, 2014 Hello, New updated released that fix the Firefox and Opera browsers, problems Please check first post how to upgrade or install. Quote
RockIsland Posted May 20, 2014 Report Posted May 20, 2014 Got a try to your plugin, but got a little issue. When I click the top menu for Live Chat , the URL is : http://ourblestainstallationdomain/admin/live_chat_url , but that give us a 404! i'm having the same issue after installing this plugin. It creates a menu that links to an unavailable page and get the 404 error. Below is the html menu link created by the plugin. <a href="/account/index.php/admin/../plugins/live_chat/vendors/blc/index.php/site_admin/">Live Chat</a> Quote
PauloV Posted May 20, 2014 Author Report Posted May 20, 2014 i'm having the same issue after installing this plugin. It creates a menu that links to an unavailable page and get the 404 error. Below is the html menu link created by the plugin. <a href="/account/index.php/admin/../plugins/live_chat/vendors/blc/index.php/site_admin/">Live Chat</a> Can you PM your html source to see your current links and then fix the issue? Quote
PauloV Posted May 21, 2014 Author Report Posted May 21, 2014 PM sent. Thanks It seams that the javascript code whant added. Are you using the latest Blesta Live Help Download? Can you please uninstall and install it again? Quote
RockIsland Posted May 21, 2014 Report Posted May 21, 2014 I downloaded this version from the OP: http://on.gweb.pt/Public_Open_Blesta/live_chat.zip I just downloaded again, and reinstalled with the same result. I'm using the latest Blesta 3.2.0. Quote
PauloV Posted May 21, 2014 Author Report Posted May 21, 2014 I downloaded this version from the OP: http://on.gweb.pt/Public_Open_Blesta/live_chat.zip I just downloaded again, and reinstalled with the same result. I'm using the latest Blesta 3.2.0. Please edit your file: /your_blesta_instalation_dir/app/views/admin/default/structure.pdt Find the line: </body> Replace with: <?php include(PLUGINDIR . DS . "live_chat" . DS . "views" . DS . "default" . DS . "admin_live_chat_count_include.pdt");?></body> Then refresh your blesta admin window, and see if it works. Michael 1 Quote
RockIsland Posted May 21, 2014 Report Posted May 21, 2014 No go. With the above edit, it opens a popup window to the same 404 page. Quote
PauloV Posted May 21, 2014 Author Report Posted May 21, 2014 Please download the latest update and trie the new updates 1.0.4 on first post. Quote
PauloV Posted May 21, 2014 Author Report Posted May 21, 2014 Same result with the new version. Very strange If you whant, you can PM an Blesta Admin Acess and FTP to your Blesta Instalation to trie to fix it manually. Quote
Shyuan Posted June 27, 2014 Report Posted June 27, 2014 Hi Paulo, can I use this only for admin chat? P/S I've just donated to support your contribution, keep the work up! PauloV 1 Quote
PauloV Posted June 27, 2014 Author Report Posted June 27, 2014 Hi Paulo, can I use this only for admin chat? P/S I've just donated to support your contribution, keep the work up! Thanks for the donation and the recognition of our hard work Yes, you can use only for Admin Chat Just, install normaly and then open the file: /[your-blesta-instalation]/app/views/client/[your-cliente-template]/structure.pdt find on ALMOST the last line: <?php include(PLUGINDIR . DS . "live_chat" . DS . "views" . DS . "default" . DS . "client_live_chat_include.pdt");?></body> replace with: </body> Any problems found just tell me Shyuan 1 Quote
Shyuan Posted June 27, 2014 Report Posted June 27, 2014 Thanks for the donation and the recognition of our hard work Yes, you can use only for Admin Chat Just, install normaly and then open the file: /[your-blesta-instalation]/app/views/client/[your-cliente-template]/structure.pdt find on ALMOST the last line: <?php include(PLUGINDIR . DS . "live_chat" . DS . "views" . DS . "default" . DS . "client_live_chat_include.pdt");?></body> replace with: </body> Any problems found just tell me Thank you very much, I will install this today and let you know if I am seeing any issue. PauloV 1 Quote
PauloV Posted July 5, 2014 Author Report Posted July 5, 2014 Hello, Thanks Thank you, for thank me Shyuan 1 Quote
Joseph H Posted July 13, 2014 Report Posted July 13, 2014 Having the same issue "404 Sorry, the page you are trying to access does not exist or may have moved." Tried all that you suggested in this thread but no luck. Quote
PauloV Posted July 14, 2014 Author Report Posted July 14, 2014 Having the same issue "404 Sorry, the page you are trying to access does not exist or may have moved." Tried all that you suggested in this thread but no luck. I Have responded on your PM that you have send to me Please make sure that by FTP you have all files in /your blesta instalatuin/plugins/live_chat/vendors/blc/index.php and also if you have 11 folders in that directory. Regards, PV Quote
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