Cpanel Reseller Bug

[Michael]

I'm sure this is a bug with the module but I can't be 100% certain however this is my video.

 

With root + root remote key = Works

 

With reseller username + reseller remote key = Fails

 

Video: http://screencast.com/t/CpW4qqfpmvEV

 

OS: CloudLinux

 

PHP: 5.4.24

 

MySQL: 5.5.35-cll

 

Apache: 2.2.26

 

cPanel Module: 1.1.0

[Tyson]

Thanks, I've added this as CORE-1031 to look into it.

[Tyson]

Do you know whether the reseller account has privileges to call "listaccts" via the API?

[Tyson]

Have you been able to check whether the reseller account has privileges for "listaccts" via the API? Resellers need to be granted some privileges in order to run commands.

[Michael]

Sorry mate didn't spot a reply, this is what they have on the default feature list (A reseller can do):

Account Information
List Accounts
View Account Bandwidth Usage

Account Management
(Un)Suspend
Change Passwords
Create
Edit MX Entries
SSL CSR/CRT Generator
SSL Certificate Purchase
SSL Site Management
Terminate
Upgrade/Downgrade

Dns
Add
Edit
Remove

Packages
Add/Remove
Edit

Troubleshooting
Troubleshoot Mail Delivery

cPanel Management
News Modification
 

[Tyson]

The "List Accounts" is what is needed to validate the connection, so it sounds like the connection details are simply not correct, or that privilege is not available via the API. You may want to take a look at their Reseller privileges from the root account as described in cPanel's documentation.

 

If you think the credentials are correct, you can update the module to disable the connection validation check, and see if you can create cPanel packages/services anyway. To do this, update /components/modules/cpanel/cpanel.php (line 1594 for v3.1.0 of Blesta) and change:

'valid_connection'=>array(
	'rule'=>array(array($this, "validateConnection"), $vars['host_name'], $vars['user_name'], $vars['use_ssl'], &$vars['account_count']),
	'message'=>Language::_("Cpanel.!error.remote_key_valid_connection", true)
)

to:

/*
'valid_connection'=>array(
	'rule'=>array(array($this, "validateConnection"), $vars['host_name'], $vars['user_name'], $vars['use_ssl'], $vars['account_count']),
	'message'=>Language::_("Cpanel.!error.remote_key_valid_connection", true)
)
*/

[Michael]

That fixed it mate and showed the correct packages when creating a package.

[Tyson]

That fixed it mate and showed the correct packages when creating a package.

 

What fixed it? Fixing privileges or disabling the validation check by updating the cPanel module code?

[Michael]

What fixed it? Fixing privileges or disabling the validation check by updating the cPanel module code?

 

disabling the validation check, allowed the server to be added .

[Tyson]

Sounds like the reseller doesn't have sufficient privileges for "listaccts", then. However, we may be able to update the module to not require it.

[Michael]

I wonder mate if that's causing the reseller issues? Because this is what we've got in the reseller center for the client: http://screencast.com/t/bcrELn6dw

[Tyson]

From your video, it looks like they should have access to List Accounts, but I'm not familiar with cPanel's privilege settings. Paul may have more insight.

[Michael]

From your video, it looks like they should have access to List Accounts, but I'm not familiar with cPanel's privilege settings. Paul may have more insight.

 

Haha cPanel has a mind of it's own when it wants to mate.

[Alk]

Mike, have you tried removing the limit on the total number of accounts that the reseller can create?

 

I am the only reseller on my VPS and I am successfully using my reseller account with Blesta. I don't have a limit on the total number of accounts that the reseller can create. Comparing my settings with yours, this is what else is different:

 

dns: park

allow the reseller to use all global packages

allow creation of packages with parked domains

allow creation of packages with unlimited bandwidth

allow creation of packages with unlimited diskspace

allow creation of packages with a dedicated ip

view server information

view server status

resync ftp passwords

super privs:

Account Modification

Bandwidth Limiting Modification 

Quota Modification