enom module problems

[drz2]

Hello,

I've just completed the setup of blesta for my site and activated the enom module. The enom account was accepted as valid and the module appears to be in working order. However, I've experienced two problems:

1. The .org and .net have been enabled with the enom module, but the .com TLD just spins and spins, and after a while reverts to "Generic Domains". See screenshot.

2. My account with enom is enabled for email forwarding, however when I attempt to enable it in blesta, I get the notice, The email_forwarding feature is unsupported by the selected registrar module.  This is not so, as I have enabled it on my enom account. See screenshot.

Help would be greatly appreciated. Thanks.

 

[Paul]

What version of Blesta are you running? Did you import from another system, or migrate TLDs from the old method into the domain manager or is this a fresh setup? Any errors written to ../logs_blesta/ when attempting to change the registrar for .com to Enom?

Regarding #2, the error means that the feature is not supported by the module - not necessarily that it is not supported by the registrar. It's possible this has yet to be added to the Enom module.

[drz2]

I have the latest Blesta version (5.3.2) downloaded from Blesta. I set it up fresh and did not migrate TLD's. There is this domain-related entry in the logs_blesta folder:

[2022-05-04T00:14:34.356201+00:00] general.WARNING: E_WARNING: call_user_func_array() expects parameter 1 to be a valid callback, class 'None' does not have a method 'getTlds' {"code":2,"message":"call_user_func_array() expects parameter 1 to be a valid callback, class 'None' does not have a method 'getTlds'","file":"/var/www/vhosts/myclinicalsite.com/httpdocs/clients/app/models/module_manager.php","line":837} 

Looking forward to a fix. Thank you. 

[Paul]

5 hours ago, drz2 said:

I have the latest Blesta version (5.3.2) downloaded from Blesta. I set it up fresh and did not migrate TLD's. There is this domain-related entry in the logs_blesta folder:

[2022-05-04T00:14:34.356201+00:00] general.WARNING: E_WARNING: call_user_func_array() expects parameter 1 to be a valid callback, class 'None' does not have a method 'getTlds' {"code":2,"message":"call_user_func_array() expects parameter 1 to be a valid callback, class 'None' does not have a method 'getTlds'","file":"/var/www/vhosts/myclinicalsite.com/httpdocs/clients/app/models/module_manager.php","line":837} 

Looking forward to a fix. Thank you. 

Ok, that sounds like it's trying to use the "None" module, which is not a registrar module.

Try this.. under Packages, click the Filter icon and check the box "Show Hidden Packages" to filter by hidden packages, which are domain packages. Note the "Module" listed for all, in each status "Active", and sometimes "Inactive" will have some. Are any using "None" for the module? If so, backup your database as a precaution, and then try to delete the hidden domain package using "None" for the module.

[drz2]

No new error messages in blesta logs, after a re-try to set .com with the enom module--same result as before. No hidden packages under any module.

[Paul]

16 minutes ago, drz2 said:

No new error messages in blesta logs, after a re-try to set .com with the enom module--same result as before. No hidden packages under any module.

There are no hidden packages under Packages when you filter using "Show hidden Packages"? All domain TLDs should have a hidden package.

[drz2]

OK, I got to trhe hidden packages by filtering "package groups". Then, I edited the .com and selected the enom module. Now, all seems okay. Thank you for your help!

[Paul]

1 hour ago, drz2 said:

OK, I got to trhe hidden packages by filtering "package groups". Then, I edited the .com and selected the enom module. Now, all seems okay. Thank you for your help!

Ok, very good, glad that worked!  

[inspirenethost]

Hi, Hope someone can assist me.

I have added the domains but it won't allow me to activate the following 

DNS Management ?	Email Forwarding ?	ID Protection ?	EPP Code

But as you can see from the image the module has been set to eNom

 But 

Any help regarding this please?

[Paul]

2 hours ago, inspirenethost said:

Hi, Hope someone can assist me.

I have added the domains but it won't allow me to activate the following 

DNS Management ?	Email Forwarding ?	ID Protection ?	EPP Code

But as you can see from the image the module has been set to eNom

 But 

Any help regarding this please?

The Enom module does not yet support DNS Management, Email Forwarding, or ID Protection yet. This is a new feature, which has yet to be updated for all registrar modules who's APIs support the actions. See https://docs.blesta.com/display/user/Enom