Virtovo Posted December 26, 2013 Report Posted December 26, 2013 Working with the trial. We've just changed the hostname in the companies section to reflect the domain that Blesta will be used on and now have a licence error issue. Is there any way to re-active the trial? Quote
0 Michael Posted December 26, 2013 Report Posted December 26, 2013 Yes you need the license re-issued. Blesta is licensed per: - IP - Hostname - Directory. You will need to contact Blesta, for them to fix it as you're using a trial, else you would be able to do it in your client area or contact your provider. Quote
0 Virtovo Posted December 26, 2013 Author Report Posted December 26, 2013 Not sure how to contact Blesta regarding this as we do not have a support account. Quote
0 Michael Posted December 26, 2013 Report Posted December 26, 2013 Not sure how to contact Blesta regarding this as we do not have a support account. https://account.blesta.com/client/plugin/support_manager/client_tickets/departments/ Or sales@domain.com Quote
0 Virtovo Posted December 26, 2013 Author Report Posted December 26, 2013 Simply reinstalled as was testing a few things anyways. All solved. Thanks for the assistance however! Michael 1 Quote
0 Michael Posted December 26, 2013 Report Posted December 26, 2013 Simply reinstalled as was testing a few things anyways. All solved. Thanks for the assistance however! Glad you fixed it, and you're welcome. Quote
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Virtovo
Working with the trial. We've just changed the hostname in the companies section to reflect the domain that Blesta will be used on and now have a licence error issue. Is there any way to re-active the trial?
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