Timothy Posted December 23, 2013 Report Posted December 23, 2013 When a customer responds to a support ticket via email, the status of the ticket is not updated. There was a discussion about this back in October at http://www.blesta.com/forums/index.php?/topic/1277-support-response-via-email-not-changing-status/?hl=status I can confirm I still have the issue on 3.0.7. It does not appear to be fixed in 3.1 Beta.
Michael Posted December 23, 2013 Report Posted December 23, 2013 Please read my reply in the thread...
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