Removing Scheduled Cancellation does not generate invoice

[linveo]

I recently had a user schedule a cancellation before an invoice was generated (7 days before due date). Then the day before the due date/cancellation date they removed the scheduled cancellation. I noticed that the system did not generate a new invoice to reflect that there was not a payment due and I manually created one. Is this a known issue? Or should an invoice have been generated?

[Blesta Addons]

normally it should generate invoice, if no, so this is a bug.

 

[Paul]

On 6/28/2021 at 5:54 AM, linveo said:

I recently had a user schedule a cancellation before an invoice was generated (7 days before due date). Then the day before the due date/cancellation date they removed the scheduled cancellation. I noticed that the system did not generate a new invoice to reflect that there was not a payment due and I manually created one. Is this a known issue? Or should an invoice have been generated?

What was the renew date for the service? If it is scheduled for cancellation, no invoice would be generated. If the scheduled cancellation is removed, then the service should be invoiced at the next daily invoice cron run. So, it can take up to 24 hours for an invoice to be generated.

Note: "next daily invoice cron run" if the service should be invoiced based on the renew date.

[linveo]

Good to know! I must not have waited long enough for the cron process to re-create the Invoice. I created a manual invoice and the cron process didn't create a duplicate. There must be some sort of logic in there to prevent dupes.