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we have a strange case, a client with open invoice value 2€, the client has total credit 2€.

from admin side, when staff record payment to apply credit to invoice, a success message show (The credits were successfully recorded.). but the invoice remain open and no credit was applied to invoice.

from database i have checked the invoice amount, and it was 2.0000 .

EDIT : from client side, when the client select to pay with credit, he still need to select a gateway, but in the next page it give him the pay button of the selected gateway and ignoring the credit to pay with !!!

is their any case/circumstance that didn't allow credit to apply to invoice?

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Posted

i think i have found the issue (or maybe a bug). the gateway return the currency in lowercase (eur). when we change this in database (transaction table) to EUR the credit apply.

we can considerate this a bug?

 

 

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