We have been facing issues when we try to attach a file along with a ticket reply....the customer never gets the attachment in ticket response email they get. So we always have to ask them to login to the support desk and check the ticket from there. Anyone else is facing similar issues?
Question
kala
Hello,
We have been facing issues when we try to attach a file along with a ticket reply....the customer never gets the attachment in ticket response email they get. So we always have to ask them to login to the support desk and check the ticket from there. Anyone else is facing similar issues?
Thank you.
0 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.