Logicbox Error

[pcfacility]

Hello,

 

I have setup the api and the logicbox module (for Resellerclub) in blesta. Now when a customer want to ship a domain name we have the error:

 

https://httpapi.com/api/domains/orderid.json

{"status":"ERROR","message":"Website doesn't exist for xxxxxxxxx"}

 

 

The ip are on the whitelist in resellerclub manager, the secret key is ok and the error appear at the end when you click on submit command.

[pcfacility]

Hello,

 

Any idea ?

[Tyson]

There's not a lot of information available regarding that error. You may want to ask ResellerClub support for more info. I would suggest double-checking your account credentials in Blesta, nameservers, that your account has that domain name, etc.

[Cody]

If that's a transfer request, ensure that your ResellerClub account allows that TLD.

[sedudohost]

Hello,

 

I have setup the api and the logicbox module (for Resellerclub) in blesta. Now when a customer want to ship a domain name we have the error:

 

 

The ip are on the whitelist in resellerclub manager, the secret key is ok and the error appear at the end when you click on submit command.

@pcfacility already found a solution? Additional information: The error appears when the client did order, but when admin add from the admin area can be successful without error.

[Hostlumina]

I am curious about this error also.  I have begun to receive this error with any domain we attempt to register....

 

https://httpapi.com/api/domains/orderid.json
{"status":"ERROR","message":"Website doesn't exist xxxxxxx.com"}

 

The module was originally working for us awhile back in older version of blesta and now that we are re-setting everything up we are receiving the same error.

[bhgr1]

I had the same error when a client tried to add new domain.

 

https://httpapi.com/...ns/orderid.json
{"status":"ERROR","message":"Website doesn't exist xxxxxxx.com"}

 

I tried to add new service for the client and got the same error. The module was working fine for other clients.

 

Then I found in logs: "City contains invalid characters".

It appears that client had character "č" in name of town in his contact details. Changed "č" to "c" and registration went without problems.

 

Strange, but I hope this helps someone...

[sedudohost]

try downgrade to version 1.0.0.

I myself puzzled, why should the latest version instead there is an error. there may be an explanation of team blesta