License keys - are they linked to server hostname, or URL?

[breeze]

Hi guys,

We are making some changes to our URL conventions and adding some sub-companies.

The old version:

URL: portal.domain.com

server hostname: portal.domain.com

 

New:

URL: account.domain.com

hostname: portal.domain.com

 

By URL, I mean the hostname from the webserver.

 

I have reissued the license and applied 100 times. It seems to work for about 24 hours and then needs to be refreshed. Maybe worth noting that we have sub-companies paid for on the same license, and I have noticed anecdotally that the license locks out when trying to access a sub-company.

 

Question: Is the license validation process linked to the server hostname, or URL?

 

Thanks!
 

[Michael]

Hi can you please PM me your hostnames for all your companies so we can check if it's all on your license key.

Please also note it's one installation per license so you can't use it on other locations.

The license is licensed per IP, Location on server & Hostnames.