order form prices in cart does not show unit price or totals

[josephgodwinke]

order form prices in cart does not show unit price or totals

 

 

[Paul]

  On 4/15/2021 at 5:48 PM, josephgodwinke said:

the 1 year plan

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The currency shows KES, but on the order form it's shown as Ksh. Are these the same? Is your Default Currency set to KES under Settings > Currencies > Currency Setup? If these are not the same currency, then there is something wrong with the exchange rate under Settings > Currencies > Active Currencies.

[Paul]

  On 4/15/2021 at 5:00 PM, josephgodwinke said:

order form prices in cart does not show unit price or totals

 

 

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It looks like your price is 0, and as a result the total is 0. What are you expecting to see?

[josephgodwinke]

the 1 year plan

[josephgodwinke]

Yes they are the same. The issue was actually dumb. KES Currency exchange rate was at 0.0000 instead of 1.0000 as a default currency.