Where do you get support if your license comes from a reseller?

[Shira]

There is no registration option other than when you buy the software, so how can you get support if your license came with a web hosting provider? live chat never answers, and forums don't seem very active either.

[Adam]

You should contact your webhost who gave you the Blesta license for Blesta help.

 

https://docs.blesta.com/display/support/Getting+Support

 

[Paul]

17 hours ago, Shira said:

There is no registration option other than when you buy the software, so how can you get support if your license came with a web hosting provider? live chat never answers, and forums don't seem very active either.

Discord is probably the best place to go https://discord.gg/XCq34pU

We are on there, and you can usually find someone else who has an answer. You can also email us. If you have a problem with your license not working and needing re-issued, need to purchase support & updates or an addon company, or otherwise make any changes to your license you will need to contact the folks you got your license from.