Blesta redirected you too many times

[AndyB78]

Hello,

I am testing Blesta and I have just hit a first snag. When I am trying to access the Order page as a normal customer it doesn't work.

I get "Blesta redirected you too many times".

This was working just a few hours ago and I don't recall making any change that would cause this.

Basically it endlessly redirects between:

http://blesta.mydomain.tld/order/main/index/hosting

and

http://blesta.mydomain.tld/order/main/packages/hosting/?group_id=2

What can I do to fix this?

Thanks!

[AndyB78]

Something else that might be of interest: when I simply go to blesta.mydomain.tld it shows (I have set unlimited to the 2 test packages so this can't be true):

Package limits have been reached for all packages in the selected group.

[AndyB78]

It appears I got rid of the package limits error upon defining one cPanel integration. But the redirection problem remains.

[Jono]

How many package groups do you have in the form?  What kind of form is it?  There is a client limit and a quantity, are both set to unlimited?

[AndyB78]

1 group of the "Standard" type. Both client and quantity limits are set to Unlimited.

Thanks!

[AndyB78]

The form is of the "General" type.

[Paul]

What's the "Visibility" of your order form set to? Public is the default and is what most people will want to use. If it's "Client Only" and you are not authenticated as an existing client, then it will redirect. If that doesn't help, a screenshot of your order form configuration would be helpful, along with the settings tab (Packages > Order Forms > Settings tab)

There was an issue, likely unrelated to the Standard template in 4.9.0, which was resolved in 4.9.1. If you are running 4.9.0 I would recommend updating to 4.9.1.

[AndyB78]

The visibility was of the public type. However I have upgraded to 4.9.1 and this fixed the problem. Thanks!