Send email when near on service cancellation

[netorica]

I want to send an email automatically to a client when his/her service is near to be cancelled.

The following is the step by step scenario

1) The service was set to cancel at end of its term

2) 3 days before the set cancel date I want to send an email automatically

3) 1 day before the set cancel date I want to send an email automatically

Is this possible?

[Tyson]

Yes, that is possible. You will need to add this logic into a plugin that creates a daily cron task. When that daily cron task executes, you can check for services whose renew date is the same as its cancelation date minus 1 or 3 days. Then you can send an email about it, presuming you have created the email template to send as you described in your other post.