Fatal error app_controller.php

[Gohost]

Hi all,

I have many lines of the same error in log files:

[2020-01-11 15:40:04] general.ALERT: Fatal Error (E_ERROR): Call to a member function read() on null {"code":1,"message":"Call to a member function read() on null","file":"/home/gohosting/domains/gohosting.cc/public_html/billmgr/app/app_controller.php","line":0,"trace":null}

Issues:

1. DirectAdmin module is installed and server configured but it's not showing any module logs.

2. A client can register, login and order, and receive email confirmation that the service is activated.

    The clients are shown in Blesta but no client is shown in DirectAdmin. 

3. The client does not receive email about server or control panel access

Other info which may help:

• This is new installation. Packages are configured and also the order forms.
• Blesta version 4.7.2  (Licensed version)
• PHP version 7.3.13
• TLS version 1.2

 

What else to check to troubleshoot the error?  Please help.

Thanks

 

 

 

 

[Gohost]

Continuing my post, I reinstalled Blesta manually and now it's giving a different error.  Because the log is a very long string I picked these items whcih seem important:

• open_basedir restriction in effect
• app/controllers/admin_system_automation.php

 

The log file I broke into separate lines:

 [2020-01-18 22:08:47] general.ERROR: UnknownException: file_exists(): open_basedir restriction in effect.
File(/opt/alt/php73/usr/bin/php) is not within the allowed path(s):
(/home/gohosting/:/tmp:/var/tmp:/opt/alt/php56/usr/share/pear/:
/dev/urandom:/usr/local/lib/php/:/usr/local/php56/lib/php/) in /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php:
110 Stack trace:
#0 [internal function]: UnknownException::setErrorHandler(2, 'file_exists(): ...', '/home/gohosting/...', 110, Array)
#1 /home/gohosting/domains/gohosting.cc/public_html/billmgr/vendors/monolog/monolog/src/Monolog/ErrorHandler.php(173):
call_user_func(Array, 2, 'file_exists(): ...', '/home/gohosting/...', 110, Array)
#2 [internal function]: Monolog\ErrorHandler->handleError(2, 'file_exists(): ...', '/home/gohosting/...', 110, Array)
#3 /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php(110): file_exists('/opt/alt/php73/...')
#4 /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php(143): AdminSystemAutomation->getPathToPhp(false)
#5 /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php(96): AdminSystemAutomation->createCronCommand()
#6 /home/gohosting/domains/gohosting.cc/public_html/billmgr/vendors/minphp/bridge/src/Lib/Dispatcher.php(142): AdminSystemAutomation->index()
#7 /home/gohosting/domains/gohosting.cc/public_html/billmgr/index.php(21): Dispatcher::dispatch('/billmgr/admin/...')
#8 {main}  

 

Here is the raw log:
[2020-01-18 22:08:47] general.ERROR: UnknownException: file_exists(): open_basedir restriction in effect. File(/opt/alt/php73/usr/bin/php) is not within the allowed path(s): (/home/gohosting/:/tmp:/var/tmp:/opt/alt/php56/usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php56/lib/php/) in /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php:110 Stack trace: #0 [internal function]: UnknownException::setErrorHandler(2, 'file_exists(): ...', '/home/gohosting/...', 110, Array) #1 /home/gohosting/domains/gohosting.cc/public_html/billmgr/vendors/monolog/monolog/src/Monolog/ErrorHandler.php(173): call_user_func(Array, 2, 'file_exists(): ...', '/home/gohosting/...', 110, Array) #2 [internal function]: Monolog\ErrorHandler->handleError(2, 'file_exists(): ...', '/home/gohosting/...', 110, Array) #3 /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php(110): file_exists('/opt/alt/php73/...') #4 /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php(143): AdminSystemAutomation->getPathToPhp(false) #5 /home/gohosting/domains/gohosting.cc/public_html/billmgr/app/controllers/admin_system_automation.php(96): AdminSystemAutomation->createCronCommand() #6 /home/gohosting/domains/gohosting.cc/public_html/billmgr/vendors/minphp/bridge/src/Lib/Dispatcher.php(142): AdminSystemAutomation->index() #7 /home/gohosting/domains/gohosting.cc/public_html/billmgr/index.php(21): Dispatcher::dispatch('/billmgr/admin/...') #8 {main}  

 

[BeZazz]

The first thing I would Google is

open_basedir restriction in effect DirectAdmin