Order Form Creation - Can't select Group

[PPHosting]

Hi,

When I create an order form after creating a product group with several selections, I am unable to select or drag the assigned group on the order form creation screen.

Please advise, thank you.

[Tyson]

You should be able to click on the package group row and drop it directly onto the other section where it says "Drag & Drop Groups Here".

[PPHosting]

Hi Tyson,

I would agree, except that it seems like its grayed out.  I have three possible groups available and I can't click on them, drag them, select them or otherwise.

Not sure what I'm missing as I followed the manual instructions for adding product group and packages.  Any assistance would be great.

[Tyson]

It would help to have a visual of what you're seeing.

Do you have this problem in the demo?

1. Log in as an admin to the demo
2. Edit an order form
3. Drag a package group from the Assigned Groups section to the Available Groups section and vice-versa by dropping it directly onto the the white area with text that reads "Drag & Drop Groups Here", not onto the dark gray area
4. What do you experience?

[Paul]

41 minutes ago, PPHosting said:

Hi Tyson,

I would agree, except that it seems like its grayed out.  I have three possible groups available and I can't click on them, drag them, select them or otherwise.

Not sure what I'm missing as I followed the manual instructions for adding product group and packages.  Any assistance would be great.

Drag and drop DIRECTLY above the text that says "Drag & Drop Groups Here" that has a white background. Not in the gray background below it.

[PPHosting]

Got it, thank you -