od-ana Posted July 1, 2019 Report Posted July 1, 2019 Hello. I have question. How to add client name field when a client open new ticket that he/she is not registered as client? many thanks Quote
0 Amit Kumar Mishra Posted July 1, 2019 Report Posted July 1, 2019 you mean to say like if i am not registered and i open a support ticket for say quote or pricing, then the ticket for you, on your dashboard, should display that i am unregistered user? you may write in a php to validate in the username for the ticket id exists in the user table Quote
0 od-ana Posted July 3, 2019 Author Report Posted July 3, 2019 I mean when a person open a support ticket for price quote, we can know her/his name, because there is name field added, even though he/she is not registered client? Quote
Question
od-ana
Hello.
I have question.
How to add client name field when a client open new ticket that he/she is not registered as client?
many thanks
2 answers to this question
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