Ixus Posted June 20, 2019 Report Posted June 20, 2019 Price on Blesta: $ 500 Addon Company - company $ 95 Lifetime Support & Updates Total new price $595 I'm selling it for $250 - would prefer Bitcoin, but can take PayPal as well. Serious seller with 20 years in hosting-business. I'm selling it because it has bugs with certain features I needed (and found other ones that didn't have these issues). I also don't like Blestas values and how they relate to unhappy customers like me. Purchased directly on Blesta.
Paul Posted June 20, 2019 Report Posted June 20, 2019 1 hour ago, Ixus said: I also don't like Blestas values and how they relate to unhappy customers like me. What values are you referring to? Why are you unhappy? You never opened any tickets with us. There is a process for license transfers, please see https://docs.blesta.com/display/support/License+Transfers
Ixus Posted June 20, 2019 Author Report Posted June 20, 2019 Attached is my email to to you that I did not get any reply to, even after at least one follow up. I asked at least two times according to this email and didn't get any reply to either. If you ment I should have raised it as a seperate ticket somehow instead of waiting for you, you could rather just say it? When you didn't reply, I searched the forum and found that several of my issues was opened by other people and not fixed. So I assumed you just ignored me. When I tried to explain this, you just repeat that I never opened a ticket and locked me out from the post so I could not explain and show you this. Don't get me wrong, it is totally fine to not refund me, that only affects potential sale for you and I feel it is bad for business on the long run. It is the "your fault"-game - we are right - I don't like and claims that I didn't do things when I clearly did. While I didn't technically opened a separate ticket, I used the open email thread that I used from when I became a client. As a new client, I wouldn't know how you practice is.
Michael Posted June 20, 2019 Report Posted June 20, 2019 Did you open a real ticket? as in account.blesta.com? Languages depend on translate.blesta.com and why do you even have selinux enabled? most people disable it on Centos? MailEdge 1
Paul Posted June 20, 2019 Report Posted June 20, 2019 9 minutes ago, Ixus said: When you didn't reply, I searched the forum and found that several of my issues was opened by other people and not fixed. So I assumed you just ignored me. When I tried to explain this, you just repeat that I never opened a ticket and locked me out from the post so I could not explain and show you this. You never told us about any issues you were having, and you never opened any trouble tickets. Sales email is just that, for sales. We encourage everyone to install the 30-day free trial and evaluate before you buy, but I guess you didn't take advantage of that. You reported no issues post installation. You gave us no opportunity to help you. </thread Michael and MailEdge 2
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