Quantity Does Not Increase After Cancelled Service

[iAlex]

I just had to cancel a service, and realised that the quantity of the package did not increase once I had cancelled it.

 

I think this would make sense to have, as you're freeing up a package.

 

I'm using 3.0.5 with the cPanel/WHM plugin.

[JamesGunner]

I just had to cancel a service, and realised that the quantity of the package did not increase once I had cancelled it.

 

I think this would make sense to have, as you're freeing up a package.

 

I'm using 3.0.5 with the cPanel/WHM plugin.

 

I don't quite understand. Please follow the this guide when making a bug report.

[iAlex]

You set how many packages of each service you have when setting up Blesta with cPanel/WHM, this decrements when a user signs up for said package, but when that user account gets cancelled, I would expect that package amount would increment by one again as you now have one more space.

[Michael]

I'm not sure if it is a bug but it would be a nice feature I guess.

[iAlex]

Yeah I wasn't sure either, but otherwise it means you will have to go in to top the quantity up now and again.

[MemoryX2]

I think it should be an option.  Out beside quantity available a check box for automatic inventory manager.

 

The inventory manager would automatically add back canceled services to the available inventory.

 

 

It should be an option though because for some products primarily physical ones, the service may be cancelled but you may not have the item back to resale or the item may no longer be in new condition. This would mainly apply to non web-hosting clients

[Tyson]

I moved this to the Feature Requests forum, since this is not a bug. I can imagine, for some services, you may want to add the quantity back to the package, but certainly not for every package as MemoryX2 pointed out. There would need to be some feature that allows you to make such a determination.