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Posted

Maybe a dumb question but you're not suppose to be using the main cPanel and the extended version together?  I keep trying to setup the extended module and I get a 500.shtml error every time.  Guess I can disable the one and see what happens.

 

You can use both, but not for the same service / package. It depends on the version your using.

  • 2 weeks later...
Posted

You can use both, but not for the same service / package. It depends on the version your using.

That makes sense.  I just wish I could figure out why I get a 500.shtml error page when I try to set it up.

Posted

That makes sense.  I just wish I could figure out why I get a 500.shtml error page when I try to set it up.

 

Internal server error you're best looking at the error_logs on your webhosting mate.

Posted

It could be not connected probably if it is don't worry about it, I've not had a issue with it myself but yes you don't need both module installed. Just ensure you put 2087 as the port.

Go figure.  The module auto fills the port field with 2083 but as soon as I changed it to 2087, it all worked.  Thank you.

 

** I should take that back.  I need to see if I didn't upload something properly but none of the functions work from the clients side.  I've got a stack trace and I'll try to re upload everything.

  • 4 months later...
Posted

Client-side upgrading is not module-dependent. Whether the client can upgrade a service depends on company settings and whether other packages exist using the same module row that the client could upgrade to. But as Paul mentioned, we won't be adding features to the cPanel extended module to make any necessary remote requests to upgrade their cPanel account accordingly, if that is what you're expecting.

  • 3 years later...

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