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Trouble with installation


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Posted

Hey, I'm trying to install Blesta on my machine, and so far so good! But theres 1 problem, and that is that Blesta is doing weird with my database. Take a look.

I filled in everything correctly, the database exists. But when I click ''install'' it takes me to a blank page, and when I go back back, it seems like the installation is loading, but it gets stuck here and wont move at all.

Am I doing something wrong?

 

Blesta1.JPG

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8 answers to this question

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Posted

The error seems to indicate that you are running PHP 7.2 and have not applied the hotfix-php71 patch that's included in the Blesta zip file. That directory contains 3 files in various directories, and you must overwrite the original Blesta files of the same names with those to give it PHP 7.1 & PHP 7.2 support. Once you do that, I suspect it'll work.

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Posted

A blank page indicates there is some sort of error, which is being suppressed. Clicking back could have unexpected results.

  • Was the database "blesta" populated with any tables? If so, how many?
  • Is your database credentials correct? Seems unusual that your username would be phpmyadmin
  • Does your database user have full permissions to the "blesta" database?
  • Do you have SSH access to the server? If so, you might try the CLI installer: php ./index.php install
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Posted

The database is not populated with any tables, the database login info is correct, the user has full access, and when I try the CLI installer it doenst detect the extensions.

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Posted
59 minutes ago, Luke said:

The database is not populated with any tables, the database login info is correct, the user has full access, and when I try the CLI installer it doenst detect the extensions.

Try CLI installer with the full path to the right PHP version, it must be different than what Apache is using. Do you have access to PHP error logs? The error logs probably have more details.

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