services log

[activa]

We have a service canceled, is thier a way to know if it was canceled by a staff member or by client ?

[Paul]

I don't believe that information is logged. Service changes are logged to the general INFO log, e.g. general-info-2018-10-19.log, here's an example of a cancelled service which also voided the invoice:

Quote

[2018-10-19 22:51:41] general.INFO: Canceled Service {"date_canceled":"2018-10-19 22:51:41","status":"canceled","id":"1"}
[2018-10-19 22:51:41] general.INFO: Updated Invoice {"note_private":"Service #1 canceled Oct 19, 2018 10:51:41 PM.","status":"void","client_id":"1","currency":"USD","prev_status":"active","previous_due":"5.0000","id_format":"{num}","id":"1","lines":[]}

It wouldn't be a bad idea to also log whether the system cancelled the service, or a specific staff or client ID. You can make a request to do so at https://requests.blesta.com

[Blesta Addons]

from my point of view i think is better to have log for staff/client that way we can know wich staff has deleted a service, something like that

staff id X deleted service XXX
staff id X edit service XXX
client id X updated contact id XXX
client id X logged out
staff id X added service XXX

we have do something similar in our notification plugin, but it should have so many improvement to achieve a total loggin system, as now we only logging what events return . we have the attention to analyses POST request to add more actions/info to our actions, but we don't have ETA for it.