Renewal invoices 4 month prior?

[Tiny]

I have noticed, that renewal invoices are going out well 4 month prior due. Have not found any setting, which is somehow defining near such long period before. 

Two month prior will suffice as 1st, one month as 2nd .... . Where I can adjust;fine tune this?

[Paul]

So you're having invoices go out and the invoices are due in 4 months? This setting can exist in 2 places:

• Settings > Company > Billing/Payment: Invoice Days Before Renewal
• Settings > Company > Client Group: Invoice Days Before Renewal

Client group settings override company settings if set. However, the maximum allowed in the interface is 60 days, so it would be unusual unless you modified the database for invoices to be generated 4 months in advance.

[Tiny]

Thx, found the settings, 

Had both values on 30, i believe, as default, have changed them both now to 40 for testing. Database is untouched, apart from the chnages advised by you for upgrading  support manager

It's actually worse, 13 month.

I have attached some screenshots. Again: Data are IMPORTED from WHMCS

Some personal data blurred

the top is the original entry in WHMCS

 

I had similar also with another customer, just can't recall details, maybe 6-8 weeks ago, just can't proof it right now

Both cases are domain parking, so clients have 1mb disk space only . Nothing else , like mail ..or ftp.