Joseph H Posted August 13, 2018 Report Posted August 13, 2018 Hi guys, I have upgraded to 4.3.0. But just noticed that service duration date is not showing on invoices I have checked the date format and it's all setup ok in settings. Quote
0 Tyson Posted August 13, 2018 Report Posted August 13, 2018 Do you use the default English, US language definitions included with Blesta? Invoice line item descriptions are created from a set of language definitions based on the service (e.g. start/end dates, package name, service label), so some services may not display dates in the invoice description, like "Domain - domain.com (August 1, 2018 - August 1, 2019)", such as one-time services Quote
0 WebhostingNZ.com Posted August 13, 2018 Report Posted August 13, 2018 @Joseph H This is also happening to me. For one day I also had the date the invoice was due, as the date the invoice was generated, not the date the service should have renewed, might want to check it hasn't happened to you too. Quote
0 WebhostingNZ.com Posted August 13, 2018 Report Posted August 13, 2018 @Tyson I use the default English, US language. For me it also didn't happen straight after I updated, was one week after I updated to 4.3. I had a PM with @Hostmaster in discord about it, sent some screenshots and was asked to look at the logs, which caused me to create the request https://requests.blesta.com/topic/system-basic-setup-health-warning (since the log I needed wasn't writeable so wasn't saving anything). Quote
0 Tyson Posted August 13, 2018 Report Posted August 13, 2018 1 minute ago, WebhostingNZ.com said: @Tyson I use the default English, US language. For me it also didn't happen straight after I updated, was one week after. Did this occur with a renewing service for which a new invoice was created? Can you provide details on the service dates (creation, renews, etc.) and the package configuration (term, period, etc.)? Quote
0 WebhostingNZ.com Posted August 13, 2018 Report Posted August 13, 2018 @Tyson It is all renewing services when the invoice is created, everything is on the invoice except the date range for the service. It's happening for all modules, Enom, cPanel, Webdrive/Metaname, all terms 1 month to 1 year and all companies. It doesn't seem to matter if the service was created a month ago or 2 years ago but it is only happening on renewals. New services/orders the invoice has the date range on it. Quote
0 Joseph H Posted August 13, 2018 Author Report Posted August 13, 2018 52 minutes ago, Tyson said: Do you use the default English, US language definitions included with Blesta? Invoice line item descriptions are created from a set of language definitions based on the service (e.g. start/end dates, package name, service label), so some services may not display dates in the invoice description, like "Domain - domain.com (August 1, 2018 - August 1, 2019)", such as one-time services Yes, I'm using the default language, I have checked and all services are not showing the it only shows "Domain - domain.com", no dates are shown. Domains as well as hosting packages. Quote
0 Paul Posted August 13, 2018 Report Posted August 13, 2018 I can confirm that this is a bug. We're looking into it for 4.3.2. activa, Joseph H and WebhostingNZ.com 1 2 Quote
Question
Joseph H
Hi guys, I have upgraded to 4.3.0. But just noticed that service duration date is not showing on invoices I have checked the date format and it's all setup ok in settings.
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