Cron task lock

[ITvider]

Hi lovely community,

Since a week ago, something is wrong with my Cron and i cant seem to fix it:

 

Paid pending services are activated at the interval selected.

Task Last Ran: May 11, 2018 3:51:02 PM  Clear Task Lock

•  Enabled
• Interval 5 minutes 10 minutes 15 minutes 30 minutes 45 minutes 1 hour 2 hours 3 hours 4 hours 5 hours 6 hours 7 hours 8 hours 9 hours 10 hours 11 hours 12 hours 13 hours 14 hours 15 hours 16 hours 17 hours 18 hours 19 hours 20 hours 21 hours 22 hours 23 hours 24 hours 

Everytime i clear task lock, it messes up again after 2 hours.

 

Is there a simple way to fix this?

[Paul]

If it keeps locking up, it's probably encountering an error and crashing. Since it's paid pending services being activated, look at your pending services.. most likely, some are failing to be activated, and possibly using a 3rd party module that is returning an error. Check also module log Tools > Logs > Module. Check also your file log (Settings > System > General > Log directory, open files in directory and look for errors at the same time)

[activa]

Wich module are you using ?

[ITvider]

Thanks @Paul

 

This is the message in the error log:

[2018-05-15 18:24:18] general.WARNING: E_WARNING: is_readable(): open_basedir restriction in effect. File(/dev/urandom) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php56/lib/php/) {"code":2,"message":"is_readable(): open_basedir restriction in effect. File(/dev/urandom) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php56/lib/php/)","file":"/home/admin/domains/itvider.nl/public_html/manager-v1/vendors/phpass/PasswordHash.php","line":52} 

 

[BeZazz]

Depending on control panel etc there are different ways to "fix" this.

Google your control panel and

open_basedir restriction in effect

 

[Paul]

It's interesting that /dev/urandom is denied, most people that get an open_basedir error do not get one that references this path. You'll want to add this to your open_basedir path, or disable open_basedir.